Netlify Achieves Real-Time Observability at Scale with CrowdStrike Falcon LogScale
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- CrowdStrike Falcon LogScale
Tech Stack
- Filebeat
- Elasticsearch
- Splunk
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Software
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Machine Condition Monitoring
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Netlify is a remote-first cloud computing company founded in 2014, headquartered in San Francisco, California. It provides a web development platform that connects, builds, and runs high-performance sites, stores, and apps for over three million developers and businesses, including major companies like Google, Facebook, Kubernetes, Samsung, and Cisco. Netlify offers a toolbox for front-end developers to transition websites or web apps from a monolithic to a decoupled Jamstack architecture, supporting the development workflow from preview to production. As a company that serves a vast number of developers and businesses, Netlify's operations require robust and scalable solutions to manage its growing needs effectively.
The Challenge
Netlify faced a significant challenge as its popularity surged, leading to an increased volume of log data that its existing log management system could not handle efficiently. The complexity and time consumption of maintaining a patchwork of log management systems became a burden, and the sales and support teams were not receiving the log data they needed promptly. The company's principal engineer, Ryan Neal, realized that the old system was no longer sufficient as it struggled to return inquiries in a timely manner. The need for a more user-friendly logging solution was evident, as the previous system required developers to build custom queries for sales and support teams, slowing down operations.
The Solution
Netlify implemented CrowdStrike Falcon LogScale as a centralized log management and observability tool to address its challenges. The solution provided improved visibility across the business and reduced outages, allowing Netlify to handle its increased log volume efficiently. The key feature of Falcon LogScale was its ability to customize logs to accommodate requests from various departments, enabling the operations team to run faster and providing the engineering team with the necessary information for sales and support. During the trial phase, Netlify installed Filebeat to pipe data in parallel to Falcon LogScale, confirming that it could answer the same questions as the previous solution while gaining more information. This solidified their decision to adopt Falcon LogScale, which allowed them to ingest all log data affordably and make informed decisions with speed and confidence.
Operational Impact
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