On the Mark Management's Expansion Leveraging Buildium's IoT Solutions
Applicable Industries
- Equipment & Machinery
- Finance & Insurance
Applicable Functions
- Maintenance
Use Cases
- Inventory Management
- Time Sensitive Networking
About The Customer
On the Mark Management is a family-run business that manages associations, multifamily, and single-family properties. The company was founded by Mark Liberman and has been a Buildium customer since 2012. The company prides itself on its personalized touch and ability to listen and solve problems for their customers. Despite the challenges of growth, the company has managed to expand its portfolio to 18 properties and 2,800+ units without feeling overwhelmed or losing its unique customer-centric approach.
The Challenge
On the Mark Management, a family-run business, was faced with the challenge of expanding their portfolio without becoming overwhelmed and inefficient. The founder, Mark Liberman, had the opportunity to take on a new 212-unit property, but he realized that any significant growth would necessitate a robust software solution that could handle the increased workload and save the company valuable time. The challenge was to find a platform that could meet the company's financial and logistical needs, from monthly reporting to accounting and payment processing, while preserving the personalized touch that set them apart.
The Solution
Mark Liberman's son, Jaspur, recommended Buildium, a platform that could meet the business' financial and logistical needs. On the Mark Management began to streamline their entire approach to management, testing features like ePay, Tenant Screening, and Maintenance Request Tracking offered by Buildium. The new accounting tools reduced the time spent on opening envelopes and processing checks. The ePay feature made it easy for residents to make online payments, saving the company even more time. Tenant screening tools allowed the team to process crucial information on applicants quickly, ensuring they never missed out on attracting their ideal residents.
Operational Impact
Quantitative Benefit
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