SwipeGuide > Case Studies > Orkla's Digital Transformation with SwipeGuide for Enhanced Productivity and Knowledge Management

Orkla's Digital Transformation with SwipeGuide for Enhanced Productivity and Knowledge Management

Technology Category

Functional Applications - Manufacturing Execution Systems (MES)
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education
Equipment & Machinery

Applicable Functions

Logistics & Transportation
Product Research & Development

Use Cases

Additive Manufacturing
Manufacturing Process Simulation

Services

Training

About The Customer

Orkla is a leading manufacturer with a diverse portfolio that includes everything from jams and chocolate, to pizza and ready-to-eat meals. The company is committed to delivering delicious products while maintaining a focus on quality, innovation, and sustainable growth in their day-to-day manufacturing processes. Orkla is dedicated to finding new tools and solutions to increase productivity and implement sustainable ways of working throughout their manufacturing operations. The company operates in multiple countries including Norway, Latvia, Finland, and Denmark.

The Challenge

Orkla, a leading manufacturer of a diverse range of products including jams, chocolate, pizza, and ready-to-eat meals, was seeking ways to increase productivity and implement sustainable practices in their manufacturing operations. The company was dealing with the challenge of silent knowledge, which is the information and best practices that are kept in the heads of knowledgeable employees, instead of being recorded and evaluated in a standardized process. This was leading to inefficiencies and inconsistencies in their manufacturing processes. Additionally, Orkla was using a paper-based system for creating, editing, and distributing work instructions and SOPs on the shop floor, which was time-consuming and prone to errors.

The Solution

Orkla partnered with SwipeGuide to digitize their work instruction and SOP creation and distribution process. SwipeGuide's platform offered a minimalist design that simplified the content creation process for supervisors. The platform's drag-and-drop interface allowed content creators to create standardized content easily. With SwipeGuide, supervisors could walk the production line with a tablet, take a photo of a particular machine or component, and create a relevant instruction in minutes. Editing instructions and SOPs within the digital platform meant that corrections were published instantaneously, and improvements made to an instruction were instantly available to users. The platform also facilitated better training and knowledge management by providing digital work instructions and SOPs, reducing the need for in-person training support. New employees could scan a QR code to get the most up-to-date work instruction for the task at hand.

Operational Impact

The implementation of SwipeGuide's platform has had a significant impact on Orkla's operations. The platform has not only reduced machine downtime and costly human errors but also improved training and knowledge management. The digital work instructions and SOPs have saved time and resources by reducing the need for in-person training support. The platform has also helped Orkla address the manufacturing skills gap by providing a step-by-step learning opportunity that empowers learning-while-doing. The software has been well-received by employees of all ages, with millennial employees finding it intuitive and easy to use, and older members of the workforce appreciating its simplicity. The platform has also reduced the amount of silent knowledge passed on to new recruits, thereby standardizing the manufacturing process.

Quantitative Benefit