Plex Enables Manufacturer to Manage up to 450,000 Order Combinations Accurately and Efficiently
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Plex Manufacturing Cloud
- TruStep Foot
Tech Stack
- Cloud ERP
- Manufacturing Execution Systems (MES)
- Supply Chain Management (SCM)
- Customer Relationship Management (CRM)
- Quality Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Product Research & Development
- Quality Assurance
- Business Operation
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
College Park Industries, located in Fraser, Michigan, is a leading manufacturer of prosthetic feet, known for producing the most anatomically correct prosthetic feet available. Founded on the development of the first TruStep Foot prototype, the company is dedicated to the research and development of advanced prosthetic products. Their products are distributed globally through a network of independent dealers, serving independent orthotic and prosthetic facilities worldwide. The end-users of College Park's products are lower-limb amputees of all ages, and the company specializes in prosthetic products that accommodate both low- and high-impact activities, including extreme sports. College Park Industries is committed to meeting precise requirements to provide amputees with the most anatomically correct prosthetic feet on the market, with designs based on the anatomy of a foot, including forefoot, heel bones, ankle bone, and articulating joints. The company integrates softer components to mimic the function of ligaments and muscles, ensuring smooth motion in their prosthetic feet.
The Challenge
College Park Industries faced the challenge of managing a highly complex manufacturing process for prosthetic feet, with up to 450,000 potential configurations. The company needed a system that could handle the intricate customization and ordering processes while ensuring compliance with regulatory requirements for traceability and internal controls. The existing systems were not sufficient to manage the diverse needs of their patient population, which included lower-limb amputees of all ages and activity levels. The company required a solution that could provide real-time, accurate information to all employees, enabling them to make informed decisions and improve operational efficiency.
The Solution
To address the challenges faced by College Park Industries, Plex implemented its Manufacturing Cloud ERP solution, which integrates enterprise resource planning (ERP), manufacturing execution systems (MES), supply chain management (SCM), customer relationship management (CRM), and quality management. This cloud-based solution allows College Park to track and manage critical aspects of their business and manufacturing operations in real-time, from anywhere. The Plex system helps determine the best product configuration for each patient by guiding customer service representatives through a series of questions about the patient's needs and activities. The system then generates a build sheet through an Option Configurator, which provides production with all the necessary information to manufacture the prosthetic foot. This streamlined process ensures that College Park can build, inspect, and ship products on the same day they are ordered. Additionally, Plex's integration of all departments within College Park allows for improved decision-making based on current, accurate information, enabling the company to monitor sales strategies, customer activity, and fulfill regulatory requirements for traceability and internal controls.
Operational Impact
Quantitative Benefit
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