Technology Category
- Sensors - Air Pollution Sensors
- Sensors - Environmental Sensors
Applicable Industries
- Aerospace
- Healthcare & Hospitals
Use Cases
- Mass Customization
- Personnel Tracking & Monitoring
Services
- Training
About The Customer
Air Canada is the largest airline in Canada, headquartered in Montreal, QC. It provides direct service to six continents and is the only international network carrier in North America to receive a Four-Star ranking from Skytrax. The company has over 30,000 employees and has cultivated a corporate culture that incorporates team members’ social needs and values into their strategic decision making. This has resulted in a wide range of opportunities to promote employee engagement in important programs and social causes, including their health and well-being program.
The Challenge
Air Canada, the country's largest airline, faced significant challenges during the COVID-19 pandemic. The aviation industry was hit hard, and Air Canada was forced to lay off nearly 50% of its employees. This resulted in increased anxiety, lowered morale, and additional pressure among the remaining employees. The situation highlighted the need for a comprehensive wellness resource that could offer practical guidance and support for all team members, from front-line employees to those working behind the scenes. The existing health and wellness program was deemed insufficient to address the current needs, necessitating a complete overhaul.
The Solution
Air Canada decided to revamp its health and wellness program to better cater to the needs of its employees during the challenging times. The company identified the need for a new technology partner to power the revamped program. They chose CoreHealth for its flexibility and customization capabilities. Sobora Duy, Air Canada’s Well-being Manager, led the initiative, knowing that he would have full control over the health technology platform to develop a program that would resonate with all levels of the organization. A new identity for their well-being initiatives was established, named 'Unlock the Best in You' (UBY), representing the program’s four health categories: Work, Mental, Physical, and Financial. Sobora and his team also invested time into producing videos and social posts to achieve a sense of connection and enhance the success of their program.
Operational Impact
Quantitative Benefit
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