Roambee > Case Studies > Revamping Ice Cream Supply Chain Quality Compliance with Roambee

Revamping Ice Cream Supply Chain Quality Compliance with Roambee

Technology Category

Sensors - Environmental Sensors
Sensors - Temperature Sensors

Applicable Industries

Equipment & Machinery
Transportation

Applicable Functions

Logistics & Transportation
Quality Assurance

Use Cases

Structural Health Monitoring
Supply Chain Visibility

Services

System Integration
Testing & Certification

About The Customer

The customer in this case study is one of the world's largest ice cream manufacturers, with a yearly revenue of over $5.5 billion in the South Asia market alone. The company operates 20 plants in India, serving around 700 million customers with a diverse product portfolio. Each of these plants has several large cold chain-specific warehouses that need to comply with stringent norms. The company also has warehouses in distribution centers that need to adhere to the same compliance norms. The manufacturer was facing challenges in maintaining the storage temperature between -18°C and -25°C in its ice cream supply chain. The company was also dealing with inefficient operations due to a lack of data repositories and fragmented temperature monitoring duties.

The Challenge

The case study revolves around one of the world's largest ice cream manufacturers, with a yearly revenue of over $5.5 billion in the South Asia market alone. The manufacturer was grappling with challenges in its ice cream supply chain, particularly in maintaining the storage temperature between -18°C and -25°C. The company operates 20 plants in India, serving around 700 million customers with a diverse product portfolio. Each of these plants has several large cold chain-specific warehouses that need to comply with stringent norms. The company also has warehouses in distribution centers that need to adhere to the same compliance norms. The manufacturer was using a passive cold chain monitoring system, which was leading to inefficient operations and product spoilage. The passive system, enabled by temperature data loggers, was creating product loss at two places: warehouses and during transit. The company was also dealing with inefficient operations due to a lack of data repositories and fragmented temperature monitoring duties.

The Solution

To address these challenges, the ice cream manufacturer turned to Roambee's real-time cold chain monitoring system. Roambee offers an immersive, location-aware cold chain monitoring solution that can be deployed globally. The solution fits into the manufacturer’s needs with its real-time temperature sensors that offer clean and reliable condition data, along with actionable insight. The AI-powered Roambee solution enabled the manufacturer to counter the problems effectively. The solution offers a range of parameters to track, such as temperature, humidity, shock, light, and tilt. The devices, mounted in the warehouse, register temperature at close intervals and relay the information to the Roambee Cloud. If it registers fluctuations, actionable insights are then sent to the concerned teams for timely course correction. The solution also offers unique network optimization that works in a cold storage-specific warehouse, where connectivity issues are common. The sensors use a GSM Quad Band, with both 2G and 3G compatibility and a GPS signal booster to ensure enhanced transmission capability.

Operational Impact

With Roambee's real-time immersive visibility solution, the ice cream maker could boost its cold chain compliance quotient. It was also able to maintain high standards in its quality. The solution brought elevated levels of efficiency to the ice cream maker with its cloud-based cold chain monitoring control tower. Unlike what the manufacturer was using previously — a fragmented cold chain monitoring system — Roambee brought the temperature monitoring duties under one roof. A single unified dashboard brings the ability to monitor different warehouse and transport routes together. The Roambee analytical platform offers accurate insight into warehouses' and reefers' real-time conditions on desktop or mobile devices. Alerts relating to imminent product spoilage are highlighted when they happen, offering a fair window to the ground team to make amends. This versatile solution can be deployed in various industries like pharma cold chain monitoring, and other cold chain-specific food and beverage industries.

Quantitative Benefit

Roambee is enabling 100 percent warehouse and in-transit visibility for the ice cream maker.
The solution is monitoring more than 150 transport lanes across the nation.
The manufacturer was able to see apparent ROIs by avoiding massive product spoilage and unnecessary rush orders.