Applicable Industries
- Finance & Insurance
- Marine & Shipping
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Search & Rescue
- Time Sensitive Networking
About The Customer
Road Rescue is a company based in Uvalde, Texas, co-founded by Andrew Blades in 2011. The company manufactures Road Rescue Asphalt Patch, a product used for repairing potholes. Their customer base is diverse and includes city and state governments that manage large-scale road repairs, big box-stores that buy their product wholesale for their locations, and home improvement retailer sites. The company prides itself on its success and the quality of its product, but was seeking ways to improve its operational efficiency and reduce costs.
The Challenge
Road Rescue, a Texas-based company that manufactures a pothole-repair product, was facing a significant challenge in its operations. The company's VP of Operations, Andrew Blades, was frustrated with the amount of time it took to create accurate quotes for customers. This was a critical aspect of the business, as their customers included city and state governments managing large-scale road repairs, big box-stores buying wholesale, and home improvement retailer sites. Any inaccuracies in the quotes could lead to unnecessarily high shipping costs, eating into the profit margins of the orders. Additionally, the labor costs were high due to the hours employees spent entering data.
The Solution
The solution to Road Rescue's operational challenges came in the form of Freightview, a software that Blades decided to try out during a free 30-day trial. Recognizing the potential of the software due to his background in software integration, Blades found that Freightview could significantly streamline the quote creation process. With Freightview, the sales and order-entry teams at Road Rescue could simply enter a ZIP code, choose a carrier based on the prices given, and then add the customer’s address. This process was much quicker and more accurate than their previous method. Furthermore, Freightview also allowed users to schedule pick-ups and print shipping labels and bills of lading, adding another layer of efficiency to their operations.
Operational Impact
Quantitative Benefit
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