Rockwell Group's Double-Digit Growth with Buildium’s All-in-One Platform
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Equipment & Machinery
Use Cases
- Inventory Management
- Personnel Tracking & Monitoring
About The Customer
Rockwell Group is a property management company based in Chicago. They manage a portfolio of over 3,000 doors, including multifamily and single-family properties. The company has been a customer of Buildium since 2017. Rockwell Group has experienced remarkable growth in recent years, thanks to the adoption of Buildium's all-in-one platform. The company's success is attributed to a mix of purpose-built, flexible technology that meets their growth goals, and straightforward tools that can easily be adopted by residents and owners alike.
The Challenge
Rockwell Group, a property management company based in Chicago, was facing a significant challenge in breaking through the competitive market. They needed a solution that was flexible enough to grow alongside the company, and that could provide substantial benefits to their customers and residents. The software had to offer tools that made daily interactions more convenient and provided more useful visibility than what competitors were offering. Additionally, the technology had to be user-friendly for owners, staff, and residents spanning a wide range of ages and demographics. Prior to finding a solution, Rockwell Group was manually managing transactions through monthly Excel sheets, a method that was not scalable as the company grew.
The Solution
Rockwell Group chose Buildium as their solution, as it met all their requirements. They had explored other leading options, but found them either too complex, too expensive, or unable to directly address their issues. Buildium allowed Rockwell Group to get up and running quickly with an intuitive interface and reliable, always-on customer support. The software was easy for staff and customers to adopt, and the company continues to onboard new residents and owners to Buildium every day. The straightforward onboarding process and alignment with business goals meant that a significant return on investment was imminent. Buildium provided the tools to match both their current needs and their ambition for growth, allowing everyone the company works with to access the same platform through portals like the Resident Center.
Operational Impact
Quantitative Benefit
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