Sami Saúde: Breaking healthcare barriers with an AI-driven approach to human-centered care
Customer Company Size
Mid-size Company
Region
- America
Country
- Brazil
Product
- Google Cloud
- Google Workspace
- Vertex AI
- Gemini for Google Workspace
Tech Stack
- AI-powered tools
- Generative AI
- Cloud Infrastructure
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Innovation Output
Technology Category
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Data Management Platforms
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Digital Twin
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Sami Saúde is a Brazilian healthcare platform founded in 2018 by a doctor and an entrepreneur with the mission to revolutionize healthcare in Brazil. The company aims to provide personalized, affordable, and accessible care to all Brazilians by breaking through traditional processes and outdated systems. Sami Saúde connects patients, doctors, hospitals, laboratories, and companies to create an efficient, humane, and reliable healthcare system. With a team of 300 employees, Sami Saúde is committed to leveraging technology to improve patient outcomes and empower care providers. The company has partnered with Google Cloud and Google Workspace to implement AI-powered solutions that support care providers and enhance the quality of care delivered to patients.
The Challenge
Sami Saúde, a Brazilian healthcare company, faced the challenge of transforming a complex and bureaucratic healthcare system into one that is affordable, personalized, and accessible for all Brazilians. The traditional processes and outdated systems in the healthcare industry posed significant barriers to achieving this vision. Sami Saúde aimed to break through these barriers by leveraging technology to improve patient outcomes and empower care providers. The company recognized the importance of technology in expanding access to high-quality healthcare and sought to implement innovative solutions to address the challenges faced by the healthcare industry in Brazil.
The Solution
Sami Saúde partnered with Google Cloud and Google Workspace to implement AI-powered solutions that automate repetitive healthcare tasks and empower care providers. The company leveraged Google Cloud's scalable infrastructure and integrated ecosystem of solutions to build a new standard for health insurance in Brazil. By using AI capabilities within Google Cloud, Sami Saúde developed powerful solutions to address everyday challenges in healthcare. One of the key projects, named Copilot, uses Vertex AI to create an AI-powered assistant that supports healthcare professionals in real-time interactions with patients. This assistant provides relevant patient information, reducing the need for manual searches and improving the quality of care. Additionally, Sami Saúde implemented Gemini for Google Workspace to automate administrative processes, such as generating clinical summaries, saving nurses over 900 hours monthly and improving communication between healthcare providers.
Operational Impact
Quantitative Benefit
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