Sestra Systems Enhances Customer Value with Cloud Application Modernization Services
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Networks & Connectivity - MQTT
Applicable Industries
- Equipment & Machinery
- Food & Beverage
Applicable Functions
- Maintenance
- Product Research & Development
Use Cases
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Sestra Systems is a technology company that identified a gap in the food and drink industry for standardizing how businesses dispense drinks. It developed TapWise, a dispensing-as-a-service solution that turns beverage taps into IoT-connected devices. This solution improves customer service, prevents loss through spillage, and ensures compliance with ABC regulations. The company's customers range from small hotels to large stadiums, distributors, and even cruise ships. Sestra Systems is committed to innovation and uses data collected from its IoT-connected devices to provide customers with valuable insights into their beverage dispensing processes.
The Challenge
Sestra Systems, a company that developed TapWise, a dispensing-as-a-service solution, faced a significant challenge in providing seamless service to customers in disconnected environments. The company's solution turns beverage taps into IoT-connected devices, improving customer service, preventing loss through spillage, and ensuring compliance with ABC regulations. The taps also collect a vast quantity of data and store it in the cloud, providing customers with visibility of who poured which drinks, when, and why. However, with a diverse customer base ranging from small hotels to large stadiums, distributors, and even cruise ships, Sestra Systems needed to ensure TapWise was highly available, even with limited access to the cloud. As the company scaled, it also needed to maintain connected control for an increasing number of diverse environments.
The Solution
To address these challenges, Sestra Systems leveraged Hitachi Vantara’s Cloud Application Modernization Services. The company uses Amazon Web Services (AWS) in conjunction with cloud services from Hitachi Vantara to connect devices to the network so customers can sync and aggregate data when they go online. When there’s limited connectivity, the smart taps are in an enclosed, nonconnected environment, so customers can still leverage data on performance to boost operational efficiencies. The IoT solution Hitachi Vantara developed for Sestra Systems captures telemetry data, such as CPU usage, available memory, and diagnostic log per hour, and services these commands. It then sets IoT-specific rules in the cloud to move the data from any cloud service provider’s MQTT (MQ Telemetry Transport) broker to various endpoints. The highly scalable AWS Kinesis Data Streams, a real-time data streaming service, enables it to scale from hundreds up to billions of devices, and the serverless framework provides high value at a low cost.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
