Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- Hardware Design & Engineering Services
About The Customer
Skillcraft Agencies was established in 1991 as a general wholesale supplier of tools, general hardware, security products, architectural hardware, and household fittings. Over the years, Skillcraft has evolved into a brand-specific hardware wholesaler, focusing on providing the INGCO range of industrial-quality tools at affordable prices. The company has been a long-term user of SYSPRO, a software that helps businesses in managing their processes and operations.
The Challenge
Skillcraft Agencies, a brand-specific hardware wholesaler, was grappling with the challenges of a warehouse that primarily operated on manual systems. The lack of ability to perform cycle counts led to inaccurate stock information and extensive inefficiencies in the warehouse. This significantly impacted the company's drive to increase revenue and reduce costs without expanding its workforce. The manual, time-consuming tasks were hindering the company's progress towards increased efficiency and the annual stocktake was a lengthy process with a high stock variance.
The Solution
As a long-term user of SYSPRO, Skillcraft Agencies decided to upgrade from SYSPRO 6 to SYSPRO 8 and optimize the full functionality of the system. This move allowed the company to eliminate many manual, time-consuming tasks, thereby supporting its drive towards increased efficiency. The company's annual stocktake was completed in under eight hours with a stock variance of less than 0.1%. In addition, the number of Stock-Keeping Units (SKUs) handled daily has grown. The management team also put together a project to redo the layout of the warehouse, taking into account Skillcraft Agencies' expected rate of expansion. Iterative improvements such as multiple bins, regular cycle counts, racking and bulk picking bins were implemented.
Operational Impact
Quantitative Benefit
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