St. Joseph Paper and Packaging boosts sales by 16 percent Sage 100 ERP with Sage Mobile Sales is the total package
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Sage 100 ERP
- Sage Mobile Sales
- Sage Fixed Assets
Tech Stack
- Cloud-based app
- Electronic payment processing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Functions
- Sales & Marketing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Fleet Management
Services
- System Integration
About The Customer
St. Joseph Paper and Packaging has been distributing paper products, bubble wrap, and pallet strapping supplies to companies in South Bend, Indiana, and the surrounding area for more than 25 years. The company prides itself on providing customers with the total package—quality products backed by the best service, experience, and dependability in the industry. St. Joseph Paper and Packaging expects that same package deal from its enterprise resource planning software—and found it in Sage 100 ERP. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items.
The Challenge
St. Joseph Paper and Packaging is a busy distributor with a large and well-stocked warehouse. The company requires tools to effectively and efficiently manage its inventory as well as modern sales tools to enable its sales representatives to close more—and more profitable sales. The company implemented Sage 100 ERP nearly a decade ago, selecting the solution primarily for its strong inventory management and warehousing functionality. The company’s 35,000 square-foot warehouse houses more than 8,500 different items. “We need software that helps us effectively manage all that stock,” says John Giczewski, purchasing manager for St. Joseph Paper and Packaging. “Keeping the right mix of products on hand without costly overstocking is key, and Sage 100 ERP helps us do that. It’s quick and responsive software that provides us with a great deal of insight and control over our inventory.”
The Solution
Sage 100 ERP had been hard at work at St. Joseph Paper and Packaging for several years when the company’s Sage business partner proposed a review of the company’s existing processes and workflows to see if improvements could be made. “We are always looking to move forward and gain efficiencies,” explains Giczewski. “We were reviewing our sales processes, and our business partners suggested Sage Mobile Sales as a way to streamline the processes and empower our sales reps with better access to customer and product information.” Sage Mobile Sales is an intuitive, cloud-based app for touchscreen tablets and laptops** that delivers customer, inventory, and orderrelated data to sales representatives wherever they are working, helping companies improve efficiency, lower costs, and close more sales. “We tested Sage Mobile Sales with one rep,” recalls Giczewski. “It worked just as promised, and now all of our reps are adopting it. In fact, currently more than 50 percent of our orders are initiated in Sage Mobile Sales.”
Operational Impact
Quantitative Benefit
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