Sunbelt Rentals: Leveraging IoT for Enhanced Customer Experience and Business Growth
Technology Category
- Cybersecurity & Privacy - Database Security
- Sensors - GPS
Applicable Industries
- Equipment & Machinery
About The Customer
Sunbelt Rentals is a leader in the equipment rental industry and the second largest rental provider in North America. The company has a vast network of more than 1,100 locations across North America and an expansive portfolio of over 500,000 product types and services. Sunbelt Rentals is committed to advancing the idea of how a company can best serve its customers, communities, and the planet. The company is on a mission to provide an unrivaled Customer Experience (CX) for all kinds of rental customers, from single rental usage to long-term, custom made turnkey solutions.
The Challenge
Sunbelt Rentals, a leading player in the equipment rental industry and the second largest rental provider in North America, was on a mission to provide an unrivaled Customer Experience (CX) for all kinds of rental customers. The company aimed to grow from the number two equipment rental company in North America to number one. To achieve this, Sunbelt Rentals needed a growth plan that could drive and support an enterprise-wide digital transformation, with data at the core of this journey. The company faced challenges in modernizing their data integration efforts and creating a single access point for the business and developer teams to access all of their data assets.
The Solution
Sunbelt Rentals chose the Denodo Platform to serve as their Enterprise Data Hub, a single centralized location that would allow all individuals to access disparate and trusted data regardless of source, location, or structure. This platform was designed to overcome the limitations of Extract, Transform, Load (ETL) processes. With Denodo, Sunbelt Rentals aimed to make data available faster to all of its existing Cloud and On-premises systems and applications. This was to support their digital transformation efforts and ensure team members have the information they need to better serve their customers. The Denodo platform also facilitated the running of targeted marketing campaigns across customer segments, and enabled the data team to easily connect, combine and deliver data views to business users for quicker insights.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Data Gathering Solution for Joy Global
Joy Global's existing business processes required customers to work through an unstable legacy system to collect mass volumes of data. With inadequate processes and tools, field level analytics were not sufficient to properly inform business decisions.
