Swiss Metal Manufacturing Company Streamlines Operations with DocuWare Cloud
Customer Company Size
SME
Region
- Europe
Country
- Switzerland
Product
- DocuWare Cloud
Tech Stack
- Cloud-based DMS
- SAP Business One
Implementation Scale
- Departmental Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
About The Customer
The customer is a family-owned metal manufacturing company based in Switzerland. They provide parts to various industries including the woodworking/office furniture industry, household appliances, machines, and equipment. The company places a great deal of emphasis on efficient IT in their administration. They use an ERP system, SAP Business One, and have been using a cloud-based DocuWare solution since the summer of 2017.
The Challenge
The metal manufacturing company was previously storing all their important documents in paper folders, which were sometimes archived multiple times in different departments. The space needed to handle this growing flood of paper and the time needed to carefully file around 100 orders a month became increasingly problematic. The company needed a solution that would not have interface problems with other software solutions in the company.
The Solution
The company implemented DocuWare Cloud, a cloud-based document management system (DMS), in August 2017. The DMS was first introduced in the accounting department and then in order processing. All incoming documents are scanned with a multifunctional device, indexed with Intelligent Indexing, and stored in a central document pool. DocuWare is seamlessly integrated with their ERP system, SAP Business One, and into the company’s own accounting solution. All outgoing documents are automatically stored in DocuWare via the print function. The fast and uncomplicated filing of documents relieves administrative staff and optimizes daily processes.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
