Test Data Optimization Tools Continue to Earn Interest at Royal Bank of Canada
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- Compuware File-AID
Tech Stack
- COBOL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
Services
- Software Design & Engineering Services
About The Customer
Royal Bank of Canada is one of that country’s largest banks, by assets and market capitalization, with broad leadership in financial services. The bank’s well-diversified earnings stream across geographies and products. Approximately 74,000 full- and part-time bank employees serve close to 15 million clients worldwide. Rather than simply providing tool support, Royal Bank’s development team focuses on providing solutions for its internal customers. “We try to find the right combination of tools that allows the users to reach a solution,” says Jeff Price, project leader, Technology Development Support Services.
The Challenge
Royal Bank of Canada’s Information Technology division needed to make sure its test data management software was efficient enough to handle the bank’s ever-expanding list of financial services for its customers, and that all new applications interfaced well with existing ones. The bank’s IT division needed to make more efficient use of its resources, while performing test data management projects more quickly and affordably. Faced with increasing customer expectations, the IT organization had to ensure that the bank’s growing list of financial service offerings would function properly and efficiently, and that its new applications would complement existing ones.
The Solution
After re-evaluating Compuware File-AID and other software products in the market, Royal Bank once again realized the value it gets from File-AID and how it benefited from the solution’s broad range of functionality on a daily basis. File-AID was introduced to the bank’s business analysts by Mary Hayward, technical systems analyst in the Technology Development Support Services group. The business analysts now use the tool’s browse facility—with its COBOL layout—extensively for insight into a file’s field contents. Royal Bank’s development team realized they could replace another vendor’s tool and get better results from a solution they already had, File-AID’s Compare function.
Operational Impact
Quantitative Benefit
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