测试数据优化工具继续受到加拿大皇家银行的青睐
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- Compuware File-AID
技术栈
- COBOL
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 商业运营
用例
- 预测性维护
服务
- 软件设计与工程服务
关于客户
加拿大皇家银行是该国资产和市值最大的银行之一，在金融服务领域处于领先地位。该银行的收入来源非常多样化，涉及多个地区和产品。约 74,000 名全职和兼职银行员工为全球近 1500 万客户提供服务。皇家银行的开发团队不仅仅提供工具支持，还专注于为其内部客户提供解决方案。“我们试图找到正确的工具组合，让用户能够找到解决方案，”技术开发支持服务项目负责人 Jeff Price 说。
挑战
加拿大皇家银行的信息技术部门需要确保其测试数据管理软件足够高效，能够处理银行不断扩展的金融服务清单，并确保所有新应用程序都能与现有应用程序很好地交互。银行的 IT 部门需要更高效地利用其资源，同时更快速、更经济地执行测试数据管理项目。面对日益增长的客户期望，IT 部门必须确保银行不断增长的金融服务产品清单能够正常高效地运行，并且其新应用程序能够补充现有应用程序。
解决方案
在重新评估了 Compuware File-AID 和市场上的其他软件产品后，皇家银行再次意识到 File-AID 的价值，以及它如何在日常工作中受益于该解决方案的广泛功能。技术开发支持服务组的技术系统分析师 Mary Hayward 向银行的业务分析师介绍了 File-AID。业务分析师现在广泛使用该工具的浏览功能（采用 COBOL 布局）来深入了解文件的字段内容。皇家银行的开发团队意识到他们可以替换其他供应商的工具，并从他们已有的解决方案（File-AID 的比较功能）中获得更好的结果。
运营影响
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