The Teen Project
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Trumpia’s SMS text solution
Tech Stack
- SMS text solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Brand Awareness
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Healthcare & Hospitals
- Cities & Municipalities
Applicable Functions
- Human Resources
Use Cases
- Public Warning & Emergency Response
- Public Transportation Management
Services
- System Integration
About The Customer
The Teen Project is a volunteer centric organization that is dedicated to providing teens aging out of the foster care system with all of the resources and support of an intact family. The Teen project strives to allow the greatest opportunity for a successful transition to adulthood. There are 25,000 teens in the US who abruptly exit the foster care system at age 18 to homelessness. Because of their age and mental state, these kids lack the knowledge that is necessary to rebound from this tragedy. A parent to the parentless, The Teen Project picks up where laws fall short - giving homeless kids a chance at life.
The Challenge
The Teen Project aimed to find a way to enable homeless and at-risk teens to access vital services. After doing some research, they realized that even though they might be homeless, most teens have a cell phone. Competitive analysis further revealed that while there were some texting services out there for homeless youth, none were able to address their needs on a nationwide level.
The Solution
The Teen Project created a sophisticated programming algorithm to automatically identify shelters, foster homes and services for homeless and abused teens across America. Needing a way for teens across the country to access that data, the Teen Project integrated Trumpia’s SMS text solution within its platform. The solution now connects homeless teens with 17,000 shelters across the US. Now when teens text-in the keyword SHELTER along with their zip code to The Teen Project’s Trumpia short code, 99000, they are immediately sent the address of a local shelter within a 30 mile radius. Teens are also able to text SOBER or ABUSED to 99000 if they are in an abusive living situation or battling a drug problem.
Operational Impact
Quantitative Benefit
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