Truck Engineering
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Accident Service
- Financing Service
- Fleet Partnership Service
- Fuel Service
- Maintenance Service
Tech Stack
- Transport Dolly
- Loading and Storage Mechanism
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Employee Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
Use Cases
- Asset Health Management (AHM)
- Fleet Management
Services
- System Integration
About The Customer
The customer is a company in the medical devices industry. They have a fleet size of 1,650 and utilize a variety of services including Accident, Financing, Fleet Partnership, Fuel, Maintenance, Personal Usage & Expense Tracking, Risk & Safety, and Title, Licensing & Registration. The company's sales reps transport sensitive medical equipment to surgery centers/hospitals to oversee eye surgeries. The equipment needs to be securely transported in the vehicle but also between the vehicle and the operating room.
The Challenge
The customer’s sales reps transport sensitive medical equipment to surgery centers/hospitals to oversee eye surgeries. The equipment needs to be securely transported in the vehicle but also between the vehicle and the operating room. Instances of damage to the equipment from moving around in the truck and damage occurring after the equipment was unloaded were noted as well as safety concerns for the drivers.
The Solution
Element Fleet Management leveraged broad industry knowledge while collaborating with the customer to engineer a more secure transport dolly as well as a reliable and consistent loading and storage mechanism in the vehicle to ensure safe transport. The system utilizes standard parts to ensure easy maintenance and repair. The new lift incorporates a systematic process for loading/unloading equipment safely. We provided the customer with clear, operational instructions located on the vehicle and an instructional video.
Operational Impact
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