Custom Fleet, a part of Element Fleet Management Corporation, has been operating in Australia and New Zealand for about 40 years, managing over 100,000 vehicles for more than 1000 of the largest corporates, including New Zealand Government fleets. The company has been actively involved in supporting clients in their transition to electric vehicles (EVs). The challenge lies in the fact that many organizations are keen on transitioning to EVs but are unsure about where to start or how to approach the transition. The transition process involves not just the selection of suitable EVs but also the installation of charging infrastructure, energy audits, and the management of charging transactions and costs. Furthermore, the company also needs to stay updated with the latest in emerging innovations and regulatory changes in the EV ecosystem.

In 2021, an Element client, like many other fleets, planned to place factory vehicle orders for their fall order cycle. However, they soon discovered that the original equipment manufacturer (OEM) had cut off ordering due to the client's vehicle needs exceeding the OEM allocation. The fall order exceeded the allocation by 50 units. The client had an additional 50-unit order planned for 2022, which meant they needed to find a solution for the 100 units that needed replacement. The challenge was to navigate the OEM controlled ordering allocations and find a way to fulfill the client's vehicle needs.

Zachry Construction, a mid-sized construction company, was facing significant operational challenges in managing its fleet of vehicles. The company was struggling with the maintenance, acquisition, and operation of its vehicles, which was becoming an increasingly complex and time-consuming task. The financial burden of purchasing new trucks every four or five years was also proving to be unsustainable. The company was in need of a solution that could streamline its fleet operations, reduce costs, and ensure the efficient use of its vehicles.