True Textiles Weaves Birst Business Analytics into Key Production Processes
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Birst Business Analytics
Tech Stack
- Business Intelligence (BI)
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Big Data Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Predictive Maintenance
- Inventory Management
Services
- Data Science Services
About The Customer
True Textiles is the world’s leading manufacturer of proprietary and open-line commercial textiles. The company offers a wide range of textile products and value-added services that contribute to the beauty, comfort, and performance of various spaces such as offices, hospitals, auditoriums, hotels, arenas, and more. True Textiles does everything from producing its own yarns to distributing its own fabrics, creating a vertical structure that is key to some of the organization’s boldest sustainability initiatives—including the introduction of the world’s first biobased panel fabric. With multiple manufacturing facilities in the U.S. and a triple-bottom-line approach that balances economic, environmental, and social equity concerns, True Textiles provides panel fabric, upholstery, wall covering, cubicle curtains, and more.
The Challenge
True Textiles, a leading manufacturer of commercial textiles, was using a traditional, on-premise Business Intelligence (BI) solution for nearly a decade. While the solution helped to combine the company’s disparate data sources, it was difficult to use, with limited functionality. Its costly licensing model made expansion of the deployment prohibitively expensive, so a small group of administrative and IT users ran reports for the rest of the organization. As additional questions arose, reports were modified and run again in a time-consuming, cumbersome process that reduced employee productivity and slowed decision-making. As their expectations shifted, they began to look for an easy-to-use, self-service solution that would give them quick access to advanced functionality. They needed a solution that could expand beyond their sales department to help them cost-effectively improve performance across the organization.
The Solution
After evaluating the BI market, True Textiles determined that, without augmentation from another costly reporting solution, data discovery tools and other analytics solutions could not match the quality of Birst’s pixel-perfect reporting. Birst offered the most extensive and complete functionality, at the lowest cost. Birst’s affordability is making it possible for them to deploy Birst wherever it’s needed, so that their users can gain immediate business insight that leads to more informed, faster decisions. Birst also offered the ability to automate distribution of regular reports to the company’s sales force. They are using Birst to not only automate regular reports that are proactively pushed out to their employees, but also to provide self-service, interactive dashboards that empower users to find exactly the information they need, when they need it.
Operational Impact
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