Vestergaard Increases Efficiency and Internal Compliance
Customer Company Size
Mid-size Company
Region
- Europe
- America
- Asia
Country
- Switzerland
- India
- Kenya
- United States
- Vietnam
Product
- FlowForma Process Automation
Tech Stack
- Microsoft SharePoint
- Microsoft Office 365
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Vestergaard is a global health company dedicated to improving the wellbeing of vulnerable people in developing countries. The company delivers solutions that save lives, with more than one billion people benefiting from its bed nets alone, which have contributed to the reduction in deaths from malaria. Vestergaard has 120 employees working across several geographies including Switzerland (where it is headquartered), Kenya, Vietnam, India, and the US. The company had a complex contract lifecycle that spanned across multiple departments including finance, legal, compliance, and sales.
The Challenge
Vestergaard, a global health company, was struggling with a complex contract lifecycle that spanned across multiple departments including finance, legal, compliance, and sales. The process was non-sequential and time-consuming, relying heavily on email communication. Documents were often duplicated and hard to locate, making it difficult to ensure all necessary actions were taken and all relevant parties were informed. This resulted in considerable delays and confusion in concluding contracts, and they were not always compliant with internal procedures.
The Solution
Vestergaard implemented FlowForma Process Automation to manage their contract requests. The solution was integrated with Microsoft SharePoint, which the company had previously invested in. The automated 'flow' manages contract requests for some of their third-parties (e.g. Distributors and Agents). Four different groups work on the contract lifecycle – finance, legal, compliance, and sales – each responsible for one or several of the 10-step workflow captured in FlowForma Process Automation. The flow spans the entire contract term, from establishing the initial agreement to when a decision is made to either renew or terminate the contract. The FlowForma Process Automation, cloud-based software is accessed by Vestergaard employees all across the globe, including Sales people and their Managing Director when traveling, through their Company SharePoint-based intranet.
Operational Impact
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