Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Finance & Insurance
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
Use Cases
- Leasing Finance Automation
About The Customer
Voca is a leading relationship organization based in Rochester, MN, dedicated to pairing people with exceptional companies. Founded in 2005, Voca places talent in various industries including healthcare, professional, legal, financial, travel, and technology. With over 20 recruiters and 1 million candidates in their database, Voca was planning to expand further into the healthcare industry. However, they were facing significant challenges with their existing ATS provider, which was expensive, unresponsive, and slow to modernize.
The Challenge
Voca, a leading relationship organization based in Rochester, MN, was facing significant challenges with their existing Applicant Tracking System (ATS) provider. With over 20 recruiters and 1 million candidates in their database, Voca needed an efficient ATS platform to support their growth and expansion into the healthcare industry. However, their existing provider was not meeting their expectations due to three major issues. Firstly, the platform was too expensive for the services it provided, costing $170 per seat and requiring additional costs for add-ons, resulting in an extra $20,000 per year in software costs. Secondly, the customer service was unresponsive, failing to address any of Voca's service tickets over six years. Lastly, the platform was not modernizing quickly enough to keep up with the competition, resulting in slower innovations that did not meet Voca's needs.
The Solution
Voca decided to invest in a more cost-effective and responsive ATS. They prioritized two main features: end-to-end recruitment solutions and responsive customer service. After evaluating the entire ATS market, they unanimously chose CEIPAL as their preferred platform. CEIPAL offered feature-rich performance, eliminating the need for third-party recruitment solutions and saving Voca significant overhead costs. The platform was flexible and configurable, with an intuitive user interface and the ability to integrate any recruitment solution at no additional cost. CEIPAL also provided responsive customer service with a dedicated account manager available at any hour. Most importantly, CEIPAL offered significant cost savings, allowing Voca to increase the number of users while saving over $40,000 on overhead costs.
Operational Impact
Quantitative Benefit
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