Chevin Fleet

Beacon Mobility, a conglomerate of companies operating 20 brands across 23 states, was facing challenges in managing its fleet of over 12,000 vehicles and assets. The company, with nearly 70 years of experience in providing mobility solutions, was in need of a centralized system to manage its fleet across all its brands. The lack of a unified system was causing inefficiencies and difficulties in managing maintenance tasks, workload, stock management, compliance, and more. The company was also in the process of implementing the system across all its brands in the US, which posed additional challenges.

The State of Missouri Office of Administration, which serves as the administrative and managerial arm of the Office of the Governor, was facing challenges in managing its fleet of over 5,000 vehicles and assets. The office is responsible for a wide range of vital functions necessary for the operation of state government, including centralized accounting, budgeting, information technology, procurement services, maintenance of state buildings, and management of personnel classification. However, the task of keeping track of all state vehicles was proving to be a significant challenge. The office needed a system that could not only help them manage their fleet efficiently but also provide more information and accountability.

Ford Motor Company, a leading multinational automobile manufacturer, was facing challenges in managing its fleet of over 15,000 vehicles and assets, particularly with the introduction of autonomous vehicles. The management of autonomous vehicles presented unique challenges compared to traditional fleets, including the automation of dispatching and servicing. The company needed a flexible solution that could adapt to their evolving needs as they continued to learn and understand the differences between managing autonomous and traditional fleets. Additionally, Ford was looking for a partner who was willing to work closely with them, understand their specific requirements, and provide continuous support and improvements to the product.

Hinkler Park Plantations, a macadamia farm based in Queensland, Australia, faced significant challenges in managing their fleet of over 1,800 vehicles and assets. The fleet, which includes loaders, graders, harvesters, tractors, and more, is crucial to the farm's operations from tree growth to production. The work on the plantation is seasonal, with different machinery required for different tasks throughout the year. This seasonal nature of work, coupled with the continual development of new land, made it difficult to budget and plan for fleet maintenance. Major repairs could only be assessed during the off-season, and the varying demand for different machinery throughout the year posed additional challenges. The farm needed a solution that could help them manage their fleet more efficiently and effectively.

Leasing Associates, a full-service leasing and fleet management company, was faced with the challenge of managing a fleet of over 10,000 vehicles and assets. The company's services include fleet financing, acquisition, vehicle upfitting, branding, licensing, maintenance management, GPS tracking, and fuel management. The challenge was to efficiently manage all these aspects and ensure that their customers are maintaining their vehicles according to the proper schedule. The company needed a tool that could handle the complexity of their operations, provide comprehensive data and reports for their customers, and be user-friendly for both tech-savvy and non-tech-savvy users.

Life Without Barriers (LWB), a not-for-profit organization, was facing challenges in managing its growing fleet. The organization, which has expanded nationally over 21 years, provides programs to support people with disabilities, children and young people in out of home care, older people, those with mental health issues, the homeless, and new migrants including refugees and asylum seekers. As part of its initiative to improve control over all aspects of its fleet, LWB decided to bring previously outsourced elements of its fleet in-house. The Fleet Management Department would act as an internal fleet leasing agent, managing the procurement process from end to end. However, achieving optimum efficiency over the fleet was a significant challenge for LWB, as it was crucial to reduce non-essential costs throughout its business.

Nashville Electric Service (NES), one of the 12 largest public electric utilities in the United States, was facing challenges in managing its fleet of over 600 vehicles and assets. The company was struggling with tracking scheduled maintenance events and managing its assets efficiently. The traditional methods of using multiple spreadsheets, calendars, and paper-based systems were proving to be inefficient and error-prone. This lack of a centralized system led to unnecessary servicing of vehicles due to scheduling errors, resulting in wastage of labor and parts. Moreover, ensuring compliance with scheduled maintenance events was a significant concern as it posed an audit exposure for the company.

Pike Electric, one of the largest providers of energy solutions in the United States, was facing challenges in managing its massive fleet of over 10,000 pieces of equipment. The company operates eight shops staffed by 20 mechanics and has about 40 field-based maintenance and repair technicians. The existing maintenance and management software systems were not efficient enough to handle the vast fleet and asset information. The company needed a solution that could serve as a central repository of all fleet-related information and could be accessed remotely on various devices like laptops, tablets, and phones. The lack of customization and integration with other systems was another major issue with the existing software.

Tropical Shipping, a cargo transportation service provider operating a fleet of 17 vessels and thousands of assets, faced significant challenges in maintaining its diverse range of equipment. The company's operation is not a classic roadgoing fleet but involves managing the movement of containers on and off their vessels. The priority for Tropical Shipping was equipment reliability, as any lack of upkeep and reliability could greatly impact the business. The company was responsible for maintaining the quality of equipment for operations, stevedoring, warehousing, and security. This meant satisfying not only external customers but also internal customers. Additionally, the company had to comply with various legislations, particularly those related to health and safety. Managing such a diverse range of equipment and complying with numerous regulations required a robust system that could provide real-time, accurate data.

The Welsh Ambulance Service (WAST) faced several challenges in managing its fleet of around 830 vehicles, including both emergency and non-emergency response vehicles. The current market conditions, characterized by parts and vehicle supply shortages, were causing issues with replacement programs. The cost of fuel and other oil-based products was rising, and a semi-conductor shortage led to a backlog of parts. This situation required a planned approach to ensure the availability of parts when needed. Additionally, WAST was dealing with unexpected mileage reports due to increased vehicle idling times while waiting to handover patients at hospitals. The pandemic also posed a significant challenge, with the fleet team at WAST being one of the main pillars of response due to their vital services. Furthermore, the process of managing job cards and invoices was flawed and inefficient, with missing information and manual assignment of costs.

The City of Las Cruces, the second-largest city in New Mexico, was facing challenges in managing its extensive fleet of over 900 vehicles and 700 pieces of equipment. The existing management system was not specifically designed for fleet management, making it difficult to efficiently manage and maintain the city's large and diverse fleet. The system lacked the necessary features and functionalities required for effective fleet management, such as specific drop-downs related to vehicles. This resulted in inefficiencies and difficulties in managing the fleet, from routine maintenance to dealing with crash cars and outsourcing for the Department of Transport.

DC Water, a water and sewer utility company, operates the world's largest wastewater processing plant and manages a fleet of around 635 vehicles, along with an additional 1,300 pieces of general assets. The company faces numerous challenges in managing such a large and diverse fleet. These challenges include dealing with five different unions with distinct collective bargaining agreements, managing older infrastructure, and customizing the fleet to fit the business operations. The company also strives to ensure that the right vehicles are on the road on time, the right tools are in the right hands, and that all technicians and operators are aligned with the organization's objectives. The integration of technology is crucial to overcoming these challenges, but changing the mindsets of the users to see technology as a tool for efficiency and effectiveness is equally important.