Egnyte

KAST Construction, a Florida-based general contractor, was facing inefficiencies in their Virtual Design and Construction (VDC) and project team operations. Despite seeing VDC as a potential tool to enhance project quality through improved collaboration, cost reduction, and safety enhancement, the company was struggling with data management inefficiencies that hindered productivity. The VDC team operated almost independently of the projects they supported, leading to a lot of back and forth with busy project managers. If the VDC team lacked necessary information such as the current budget or schedule, they had to wait for responses from the project manager, slowing down the process and resulting in the loss of scheduled days. Furthermore, project teams who needed the designs, schedules, and budgets from the VDC team often couldn't find the information, leading to wasted time and money.

Nimbus Therapeutics, a biotech company, was grappling with the challenge of managing increasing volumes of data from multiple experiments and projects. The company's reliance on manual data management processes was proving unsustainable. The team had to validate the data, upload it into the corporate database, reconcile different data formats, and troubleshoot any issues. Human error at any of these steps threatened data integrity. Inefficiency was another challenge as the team had to create a new file or manually update and rename an existing one each time a document was modified. Lack of visibility and accountability was a problem as file update notifications were sent through email, which could easily get lost in crowded inboxes. Stakeholders were dispersed across time zones, which often slowed the process. Content sat for hours or days before the data team started their workday.

Barnhill Contracting Company, a commercial building and infrastructure service provider, faced significant challenges in managing and accessing project documents. With an average of 90 active projects on Procore, the company needed a unified system for document storage and access. Seven years ago, the company initiated a strategic project to bring control and consistency to their file systems. The existing system was scattered, with documents stored in different locations, making it difficult for executives and project teams to locate the right files. The company also faced issues with File Transfer Protocol (FTP), with teams preferring to transfer data through traditional means such as burning it onto a CD. The company needed a solution that would allow teams to collaborate on large files internally and with external parties, and securely access files via mobile devices without the need for email applications. The company initially used a project management tool that did not integrate with Egnyte and did not meet all its needs, leading to confusion and duplication of documents.

Blackmon-Farrell, a commercial electrical contractor based in Rochester, New York, was grappling with the inefficiencies of paper-based processes. Bidding on public sector contracts required extensive documentation, which was managed manually, leading to workflow challenges and wasted manpower. Closing out a project required tracking down the status of over 100 open purchase orders, a time-consuming and tedious process. Change orders also impacted the schedule, requiring site visits or sifting through different versions of a drawing to put together an estimate. Field teams used mobile devices to access, view, and annotate Bluebeam files in real time, but connectivity issues made the process slow. Some teams used personal hotspots, but often exceeded their data capacity within weeks, leading to throttled bandwidth and high costs. The company was spending at least $80 per month per user on wireless data costs. The need to print multiple copies of plans and manually scan large drawings added to the inefficiencies and costs.

Founded in 2015, Decibel Therapeutics is a clinical-stage biotechnology company that focuses on developing transformative treatments to restore and improve hearing and balance. As the company grew and went public in 2021, it became increasingly reliant on a global network of contract research organizations (CROs) to conduct comprehensive clinical trials. These CROs collected a variety of data, including visit times and dates, testing results, adverse event information, patient status, and more. The sheer volume of data collected necessitated a solution that could not only ensure the accurate intake of data from CROs but also apply rigorous governance over the data, consistent with Good Clinical Practices (GCP). Additionally, the solution needed to support the secure sharing of clinical trial data across external third parties.

Endpoint Clinical, an Interactive Response Technology (IRT) provider, was faced with the challenge of maintaining data integrity at trial closeout. The company typically provided audit data to investigators through the trial sponsor, who acted as an intermediary. However, this process raised regulatory concerns around data integrity due to the potential conflict of interest of sponsors who have a vested interest in gaining market approval of the products being studied. Regulatory bodies preferred to restrict audit log data to more neutral parties to avoid any possibility of data being modified to support approval. However, completely excluding sponsors from the process was not a viable solution as they still needed to have oversight of the overall process. Endpoint Clinical was tasked with finding a way to strike a balance between providing sponsors the oversight they need without making regulators uncomfortable.

GBBN Architects, an architectural design firm with over 150 employees across five offices, found themselves at a crossroads in 2021. Their on-premises N5 storage device running their virtual environment was soon running out of support, as were their Panzura appliances. The expiration of hardware and software licenses presented an opportunity to explore new technologies and providers. GBBN was also grappling with the challenge of managing company data more effectively. The IT team often received support tickets about missing projects, and without data usage reports from individual staff members, diagnosing the issue was a time-consuming process. Secure file collaboration was another challenge. GBBN had to give project partners access to their network, which posed a risk of inadvertent ransomware attacks. Tracking whether a partner user was still employed with the firm was also a burden. Given these challenges, GBBN began researching its options, focusing on their primary data requirements of global file locking, stability, and security.

KPS4Parents, a nonprofit child and family advocacy organization, was grappling with the challenge of managing the extensive documentation involved in the Individualized Educational Program (IEP) for special needs students. The process was document-intensive, with a single case generating over 1,000 records from various stakeholders including parents, attorneys, educators, and regulatory investigators. The traditional methods of sharing these documents, such as faxing, emailing, or delivering hard copies, were not only cumbersome but also unsecured. The shift towards digital uploads of evidence by administrative hearing offices and courts further complicated the situation. Many parents were overwhelmed by the sea of documentation and the multitude of ways those documents were shared. The challenge was to find a secure, user-friendly platform that could handle the volume of documents and facilitate easy sharing among all stakeholders.

MullenLowe, a global marketing and communications firm, faced a significant challenge in securely sharing, editing, and producing large numbers of design files with a range of clients. The firm needed to ensure the confidentiality and protection of client intellectual property, allowing access only to authorized personnel. In their search for an enterprise-wide file solution, the IT team considered several options, including Box, Dropbox, Google Drive, and SharePoint. However, these platforms were either lacking in standard data protection and controls, too complex to manage, or posed a risk of exposing client data through public links. The firm needed a solution that would provide visibility into file usage, refined auditing on anomalous activity, permissions, and access across sites and users.