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Our Case Study database tracks 18,927 case studies in the global enterprise technology ecosystem.
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Utah Transit Authority Provides Secure Connectivity
The Utah Transit Authority (UTA) provides public busing services across a 1,600-square mile service region serving 2 million residents' 80% of Utah's entire population. The organization wanted a secure, consistent mobile connectivity for its vehicles to support fare collection, mobile communications and other applications.
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Endeco Case Study
Endeco needed a way to consolidate and visualize real time data from an aggregated demand site unit (DSU), an aggregation of site loads and generators which allows many sites to be combined in a virtual power plant through reduction of site loads or ramping up of generation.
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Parking Optimization
- Parking managers were facing huge task for parking alloctaion and pricing ticket beause of inaccuracy in datas, resulting in enormous manual work. A web application was developed to counter all these problems and set up an effective & efficient mechanism for whole parking industry.
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Smart Cities Control the Health of Cultural and Historical Monuments
The customer wants to control of the “health status” of cultural and historical monument of the city in order to facilitate decisions on maintenance and preservation.
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Pay-per-Use for Digital Computed Radiography (CR)
Agfa HealthCare’s Easy Payment Scheme for computed radiography offers a complete setup for digital imaging – including equipment and software – without upfront investment. Agfa needed a solution to protect its offer against fraudulent use.
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Driving Global Innovations with End-to-end SAP Solutions and Services
For more than 25 years, itelligence has helped more than 5000 customers get the most from their SAP applications. Now a global business IT services provider in the NTT Data Group, itelligence is the only SAP partner with six certifications, including SAP Platinum Partner. It has locations in 23 countries and has been named SAP North American Partner of the Year for 9 straight years. In 2016, SAP honored itelligence with two of its prestigious Pinnacle Awards: SAP S/4HANA Adoption Partner of the Year and Global Value-Added Reseller. As more of its customers migrate to SAP HANA for advanced data processing and analytics, itelligence is helping them make the transition as seamless as possible.
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IIoT Solution for an Improved Customer Experience
A theme park was always looking for ways to enhance the customer experience, and minimizing wait times at attractions and foodservice outlets was one of the key concerns. Tracking and analyzing visitor behavior could potentially let management address it. The first step would be to have the analytics software look at things like advanced ticket sales, weather forecasts and previous attendance records to help management make staffing decisions several days in advance. Collecting and analyzing data could also improve day to day operations. If equipped with the right kinds of information, the control center could make informed decisions about where to place staffing resources. If the line at a water ride was getting too long, management could add staff and launch more boats. If the line at a foodservice station was getting too long, management could send costumed characters to hand out menus and entertain the guests, thus making the wait less painful. To track where visitors were and what they were doing, park management would need to gather data from devices like surveillance cameras, foodservice cash registers, and ticketing machines. But the plan would also require placing some of these devices in locations where trenching and installing new cable connections would be both disruptive and expensive.
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A Solution for All Traffic Solutions
All Traffic Solutions is looking for a solution that can provide the following features: - Required a higher value-add solution to offset commoditization - Needed to control 3rd party products as if they were ATS products - Needed to migrate custom modelling and data from prior solution - The growing install base was increasingly difficult to manage and maintain due to separate silos for business and device systems
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HSBC's Transition to Conversational Banking through Intelligent Automation
HSBC, one of the world's largest banking and financial services organizations, was facing a challenge with its customer service operations. With over 19,000 customer service agents, the bank was dealing with a high volume of repetitive tasks that put pressure on its agents. The traditional career path in the contact center world was also leading to inevitable attrition, as it was defined as agent → team manager → department manager → operations manager → head of contact centre. This lack of opportunity as the field narrows held back the chance of reaching the highest possible customer satisfaction with every interaction. Furthermore, HSBC was planning to shift towards Conversational Banking, which was expected to grow interactions considerably and require conversational experts to manage the chatbots.
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The Real Smart Mobility
Pisa, one of Italy’s most visited by tourists in Italy, is the major airport hub in Tuscany and one of Italy’s centers of excellence in science and technology with three universities and many technology businesses. With more than 200.000 habitants in the urban area and over 300.000 monthly tourists, Pisa’s historic city centre was facing a dramatic increase in congestion. Due to the structure of the city increasing congestion impacted not only the immediate city center, but also major ingress and egress points. With the goal of reducing traffic to sustainable levels without harming the local economy, Pisa decided to introduce a congestion fee for the city center and major traffic roads. Due to the various different necessities of a highly tourist focussed infrastructure, the system for the congestion zone had to be highly variable in configuration covering not only the regulation of basic ingress and egress traffic, but allowing to regulate even time for certain categories of traffic (tourist busses, city logistics, habitants,…). As Pisa aimed for a digitalization of services, all fees should be payable over the internet as well as offline at the various helpdesks of PisaMo, the local public mobility company.
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Inauguration of ABB’s 315kW solar rooftop power plant
With the newly launched ABB Al-Quoz Solar Power Station, there is a need for the plant to be energy-efficient in order to ensure the benefits of renewable technologies, their seamless integration into the existing electrical grid and reinforce Dubai's position as a world-class smart city.
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Major Services Provider Cuts the Price of Success
To support continued growth, Cofely wanted to move to a scale-out storage solution that streamlined costs and avoided expensive forklift upgrades.
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deviceWISE Technology and m2mAir Cloud Enable Connectivity
Envision Solar believes the IoT offers great value because communicating with the components of the charging stations and the company's other products enables design improvements and preventative maintenance through IoT's data intelligence.
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Data management as a part of your cybersecurity strategy
Coordinating data in the age of digitalisation presents a real challenge, especially where production facilities are concerned. The task of maintaining the many and varied components used in production also entails working with a wide variety of different software packages (editors) Each change that is made to the software results in a new version that has to be securely stored – versions need to be properly managed and there can only ever be one version that is the latest authorised version. But how can you make sure that all changes that were made to the software now running on the machine/device were authorised?
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Cobb EMC Installs Smart Street Lighting Solution
Out with the old and in with the new. The move to change out old, high-pressure sodium lights for new LEDs prompted Cobb Electric Membership Corporation (EMC) to think smart.Always looking for the latest technology to improve customer service in Northwest metro Atlanta, the electric provider made the business case that it was also the time to add smart lighting with Sensus VantagePoint® Lighting Control.“We are already rolling the truck and crew to change out the lights, so now is the time to join smart cities and extend our capabilities to include Internet of Things (IoT) technology,” said Cobb EMC’s Director of System Quality and Planning, Bhaji Dhillon.
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Centralizing Data for Improved Efficiency: A Case Study on Malvern Panalytical
Malvern Panalytical, a UK-based hi-tech electronics company, was grappling with the challenge of decentralized data storage. The company had a vast amount of unstructured data scattered across various platforms, from hard drives to emails and floppy disks. This made the data searching process extremely cumbersome and inefficient. The company's rapid growth, from 200 to over 1,000 employees in a decade, and expansion across three continents further exacerbated the need for a more structured and centralized data system. As a company involved in electronics manufacturing and software development, it was crucial for Malvern Panalytical to find a platform that could structure all their data, track all modifications of documents in real time, and provide clear visibility of the internal information flow across all its facilities.
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Point Defiance Zoo & Aquarium Uses IBM Big Data Analytics to Better Engage the Millennial Visitor
On a daily basis, millions of data records are generated on visitor exhibit and special event preferences and participation in conservation initiatives. Significant visitor feedback is also generated on social channels, such as Facebook, which reveal visitor likes and dislikes and other feedback on overall zoo operations. The zoo needed a lens to focus on the actionable insights that emerge from this massive amount of information.
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Serving Members, Increasing Competitiveness through Innovation and Rapid Time to Market
Blue Shield of California wants to better support members and boost competitiveness by accelerating the provisioning of new systems while improving IT agility to get new offerings to market fast.
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Optimizing Energy Utilization (Barcelona City Council)
The Barcelona City Council manages about 2000 municipal buildings and as expected the energy expenditure is very high. Hence, the objective was to closely monitor and control how these buildings are consuming and, in some cases, producing energy. Specifically, the aim was o determine the degree of utilization of energy produced by solar thermal systems in multifamily buildings. The project consisted on controlling and monitoring 28 solar thermal systems. It was divided into three phases; a pilot phase to monitor 4 initial sites, a second phase where 16 more were added, and a third phase where the final 8 were included.
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Unleashing Your Data From the Digital Ceiling Ecosystem
In the Buildings space, connecting to the data in various systems has always been difficult and complicated; controlling those systems was even harder. The number of proprietary gateways, layers of complicated technology, and disparate programming languages has made it impossible to effectively collect and analyze data or control the various systems in the building without monstrous, bloated building automation applications.
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Digital Twin in Dairy Production
Manufacturers must cultivate the cheese like artisans but do so in enormous batches—thus the need for production know-how. Mass producing cheese requires machinery and elaborate processing plants that are difficult to manage. To better understand their operations, dairy companies are increasingly turning to data analytics.Chemists and engineers at the dairy plant were running into bottlenecks, especially in terms of:-The blend of protein and fat in the raw materials-The temperature of the batches coming out of the upstream cookers-The pH of output from the upstream fermentation process
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Make Construction Sites Safer for Olsbergs
With new and more demanding regulations for radio communication in Europe, Olsbergs saw the opportunity to improve efficiency and safety for construction companies and crane operators. Typically, smaller cranes are constructed on the backs of trucks and operated by two workers. One person controls the hydraulics in the truck and the other acts as a spotter to ensure that the crane doesn’t bump into anything. Olsbergs recognized that the job could be done more efficiently and more safely with remote controlled hydraulics. But to construct such a controller would require a radio module that met both their extremely high standards as a company, and the tough ETSI standards.
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LVD Group’s Sheet Metal Working Laser Machines
With a new generation of metal-working machines featuring an advanced touch screen graphical user interface on select models of its laser cutting systems, the protection of this unique software technology took on top level priority for LVD’s global operations. The LVD software introduces a major advance in machine performance, accomplishing both routine and complex cutting operations quickly and efficiently with minimal operator’s input.
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Creating an Agile Environment to Drive Growth in the IoT
Numerex needed to provide innovative products and service offerings and adapt to the explosive growth in the IoT/M2M ecosystem. As Numerex was transforming into delivering on-demand offerings to its wide range of markets, they realized their back office systems weren’t capable of providing flexible feature sets, critical to helping turn up new product catalogue configurations to close deals and better manage service offerings. An example of this needed flexibility would allow a Numerex customer to buy devices in bulk yet only pay for those that actively use data on the network. Their systems required significant development efforts to introduce new service offerings such as this. They had segregated billing systems that didn’t scale for high volume processing requirements. Numerex was also growing via M&As, which brought the additional challenges of outdated technologies and a variety of disparate billing systems that didn’t talk to each other, resulting in complex operational expenditures and integration requirements. It became so dire that Numerex was forced to implement manual billing processes for certain lines of business.
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Atoll Solutions Case Study
Atoll provide rapid prototyping of IoT hardware and all the necessary blocks for quick go to market for its customers. Atoll needed a partner that could provide a platform for IoT connectivity that could reduce time to market for solutions developed using their products.
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Arxan Protects Pacemaker Medical Device
The physicians needed to be able to: Securely read and monitor patient data provided by medical devices and control and monitor the medical devices using a mobile application. The medical device company, however, faced a security challenge from potential tampering by hackers — including the injection or hooking of malicious code and/or attacks on memory — which could compromise the run-time operation of the application, and thereby cause unsafe or improper operation and a potential danger to patient safety
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Water leak detection in Tarragona urbanization
A leak on your property can waste thousands of liters of water, at considerable cost to you. For this reason, Opiron has developed a system that sends instant messages to alert users in case of leaks.
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Water District Improves Meter Read Accuracy
Headquartered in Perris, California, EMWD provides services to seven cities in Riverside County and is California’s sixth-largest water agency. With 795,000 individuals served and counting, the Southern California water provider is quickly installing meters to keep up with its expanding customer base. In the past four years alone, the utility has installed more than 7,000 new residential and commercial meters. With a growing number of customers to gather data from each month and California’s ongoing drought creating new regulatory challenges, the organization needed to conserve time and water.
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3D-Printing of Tooling Parts
Selective Laser Melting (SLM), an additive manufacturing technology, can be used for the production of tooling components with conformal cooling channels. ABB OY, Drives and Controls, was able to tremendously reduce the cycle time for a cabling grommet due to a redesign and optimization of a tooling insert. The optimized geometry of the part not only reduces the cycle time but also leads to less scrap parts in production.The aim of the case study of implementing conformal cooling for this insert was to improve the efficiency of the production and to increase the product quality resulting in less defective products.
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GPS Navigator
GPS navigator is a device that receives the signal from GPS satellites to provide current location and directions from it to where you would like to go. It will route you around traffic delays, help you find nearby services, displays the shortest routes.
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