GumGum, a company that uses artificial intelligence to determine the context of a webpage and match targeted ads, faced a significant challenge in managing its computing infrastructure. The company's proprietary AI services required a large volume of computing infrastructure with variable demand. While AWS cloud was a solution, the costs were high, especially for AI workloads using GPU instances. The company's success led to rapidly increasing costs in line with the demands on their highly scalable infrastructure. The demands were cyclical, with ad serving varying throughout the year. At peak times, GumGum's Ad Server application received over 18 million requests per minute, requiring more than 130 AWS virtual machines to be provisioned. The company's costs grew to around $120k per month for EC2 on just one of their four Ad Server data centers. GumGum needed a solution that would help them use spot instances, save money, be easy for limited staff to use, and guarantee uptime.

Disruptive Interactive, a game development company, was seeking to create a unique 2D multiplayer game for iOS and Android platforms. The game, named Lohko, was envisioned as a blend of classic snake and chess games, with the added complexity of artificial intelligence (AI) and multiplayer functionality. The main challenge lay in designing a natural multiplayer experience and building a robust AI with several distinguishable difficulty levels. The AI needed to be capable of calculating probable outcomes and predicting possible scenarios, thereby increasing the game's difficulty as players improved their skills. Disruptive Interactive needed a reliable development partner to implement this high-quality solution quickly and efficiently.

The client, a leading car dealership company in the UK, was facing challenges with their warranty data management. The process was manual, involving a lot of paperwork and was time and cost consuming. The warranty claims were made in the form of paper documents and processed manually, which often led to errors and missing forms. The client was looking for a technology partner to help them design and develop a scalable cloud-based warranty solution to automate the process and eliminate unnecessary paperwork.

The client, a Fortune 500 industrial supply company, was facing challenges with its existing on-premise data solution. The company needed to manage large amounts of data, including inventory-related costs, across multiple departments. The existing solution was causing significant overhead costs due to the hiring of on-site consultants for development and support. The company was looking to reduce these operational costs and migrate the solution to the cloud to make it more scalable and cost-efficient. To achieve this, they needed a reliable offshore development partner with extensive big data expertise.

While launching the product, the client was looking for a partner to outsource the entire software product development process to complement their audio and product engineering competency. The client reached out to Mindtree as their partner of choice to engineer the whole gamut of desktop, web, and mobile applications that help their users to interact with the device.The primary functions of the applications were to enable:The system integrator to configure the product as per the meeting room’s specificationsEmpower IT, admins, to remotely manage the networked devicesFacilitate end-users to customize the device configuration to suit their meeting experience.

The client, a leading provider of electric vehicle (EV) charging stations operating in the USA and multiple other countries, was looking to expand their business to the EU market. However, their expansion was hindered by their legacy systems, which had become inefficient and difficult to support. The outdated systems were slowing down the company's growth and competitiveness in the market. The client needed to modernize their existing systems and develop new solutions to facilitate their expansion into the EU market.

The client, a leading global audio streaming platform with millions of active users, was facing challenges in improving the service quality of their platform. The platform, which provides a wide range of services including live radio stations, music streaming, podcasts, news coverage, and sports games broadcasting, needed to be more user-friendly across all supported connected devices such as Amazon Alexa, Google Assistant, etc. The client also wanted the platform to handle high volumes of requests simultaneously, especially during peak times. The platform was available across 200 connected devices, including web, mobile, voice assistants, home sound systems, smart TV, gaming consoles, and smartwatches. The growing customer base necessitated an improvement in platform usability and efficiency in handling high amounts of requests.

The client, a global enterprise and one of the world's largest companies delivering IoT devices and services, faced a significant challenge. They needed to modernize and expand the functionality of their legacy IoT device and asset-tracking SaaS platform. The existing system was an on-premise architecture that was inefficient and incurred significant costs. The client aimed to improve the platform's efficiency and user experience, optimize costs, and accelerate time-to-market. The platform, a hub for IoT devices supporting industrial protocols, manages connected devices and transmits their data to third-party services like SAP and Salesforce. The need for modernization and migration to the cloud was crucial to meet the client's objectives.

PrettyLittleThing, a UK-based fashion retailer, was experiencing rapid business growth and expansion into new markets. This growth presented a challenge as the company needed to become more effective at matching the needs of their quickly increasing customer base. To achieve this, they needed to develop, scale, and improve several software solutions. The company aimed to scale existing software products, add new features, and ensure their solutions' high performance and security. This would help them effectively match the needs of the growing customer base, resulting in higher customer satisfaction, retention, and attraction.

Sky-Futures, a company specializing in drone-based industrial inspection services, was in need of a workflow management system. The system was to process images and videos captured by drones during oil rig inspections. The primary objective was to make equipment monitoring more cost-effective for oil companies. The challenge was to develop a system that could efficiently manage and process the vast amount of visual data captured by the inspection drones, and provide a platform for automated order, document, and digital asset management.

Currencycloud, a global B2B platform delivering cross-border payments as a Service, was in need of accelerating the development of their white-label Currencycloud Direct application. The company was an emerging player in the UK fintech arena with a basic product and funds raised through funding rounds. However, scaling teams in London proved to be time-consuming and expensive. The company was looking for an efficient way to expand their in-house team without incurring high costs and wasting valuable time. This led them to consider partnering with a nearshore partner to aid in the development of their products. Over the years, N-iX became a strategic partner for Currencycloud, contributing significantly to the development of their core products.

The X Company, a national network of social clubs and private residences, was facing a significant challenge in integrating disparate access systems without compromising the user experience. The existing access control systems were primarily focused on individual unit doors and lacked the necessary security features for busy lobby and amenity spaces. The challenge was to create a fully integrated digital access control platform that could streamline and improve interactions between tenants, the physical building, and ownership.

In 2015, Metroline, one of London’s largest bus companies, began using GreenRoad in four depots to supplement another telematics system used elsewhere in the business. By 2020, Metroline selected GreenRoad for its entire fleet of buses in London. The challenge was to ensure that the drivers could easily understand their safe driving scores, fostering a sense of fairness and encouraging a 'friendly competition' around safety. The trade unions needed to understand that the system actually empowered their drivers. The challenge also involved getting extensive buy-in, not only from the drivers and operational managers, but importantly also from the unions and all other departments within the company.

The Monterey Bay Aquarium Research Institute (MBARI) has been conducting extensive research on our oceans for over three decades. Their studies range from examining the axial seamount and the active submarine volcano along the Juan de Fuca Ridge off the coast of Oregon to studying methane and hydrocarbons in mud in the Arctic. The research is crucial for understanding the extent of climate change, focusing on the biologic response of stressors to the oceans. However, the process of studying these changes, which involves deep-water mapping three to four thousand meters below the ocean surface, collecting sonar data, and measuring turbulence and bioluminescence up to 150 days per year, is challenging. MBARI uses its proprietary technology, including long-range autonomous underwater vehicles (LRAUVs), to conduct these studies. However, designing these LRAUVs and packing them with ample capabilities within a small space, including 5000-watt lithium-ion batteries encased in air-tight sheet metal pressure housing, is a complex task.

Cinnamon Hotels & Resorts, a member of John Keells Holdings PLC, is a chain of 15 hotels and resorts across Sri Lanka and the Maldives. The company prides itself on providing luxurious experiences that attract a large number of foreign travelers. However, the company faced a challenge in managing online enquiries. These enquiries were initially handled by different teams across properties, depending on who got to it first. But with teams busy creating delightful experiences for guests on their properties, online enquiries did not get the attention they needed. These responses were crucial as they served as the gateway to potential customers. The properties that responded the fastest had a higher chance of winning over customers. Hasara Fernando, Assistant Manager - Online Marketing, realized that Cinnamon would be able to achieve a lot more with a central team focused on online enquiries that worked off a centralized platform.

Conlog, a global leader in smart metering, was facing challenges with its existing IT Service Management system. The legacy platform was becoming a bottleneck due to escalating licensing and customization fees, non-user-friendly interfaces, and a lack of workflow automation. The IT services team at Conlog was in search of a flexible solution that would enhance service efficiency, allow the creation of new fields on mandatory information, support contact creation, incident/service creation, and provide a summary description. They also needed a system that could easily add tasks to a service request, offer customization for the description, category, and product fields, and support a fully integrated workflow escalation process. In essence, Conlog was seeking an ITSM solution that would digitally transform its IT service landscape.

Cure.fit, a disruptor in the Indian fitness industry, faced challenges in maintaining an agile support team, increasing ticket resolution speed, and gaining a holistic view of the customer journey. As the company rapidly scaled up, the need for a dedicated customer experience team became apparent. The company's core philosophies included the belief that customer support should be the final frontier, meaning their products should be so good that customer support is rarely needed. They also believed in the importance of speed in resolving customer issues and empowering their support consultants with the right tools. However, the use of shared inboxes was proving to be an obstacle in achieving these objectives. Cure.fit needed a customer service solution that could manage customer interactions in totality and provide a stellar experience.

East Midlands Shared Services (EMSS), a strategic partnership between Leicestershire County Council and Nottingham City Council, was facing challenges with its legacy service management suite. The existing ticketing system had basic capabilities and lacked features that could drive support and self-service improvements. EMSS wanted to upgrade to a modern, cost-effective solution that would help create efficient self-service and query management processes. The team also needed to demonstrate that a new support system would deliver distinct business value for both the business and partners to secure funding for the project. Additionally, they had recently implemented new finance, HR, and payroll systems and wanted a service desk that would integrate well with their existing architecture, drive support improvements at scale, and promote self-service among end-users.