Getting smaller manufacturers quickly onboard with IIoT
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Cumulocity IoT
Tech Stack
- IoT
- Cloud Computing
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Revenue Growth
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Discrete Manufacturing
- Maintenance
Use Cases
- Machine Condition Monitoring
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
KMC Global Controls & Automation is a technology-based company that provides control panels, automation and integration with remote and onsite support capability. The company aims to provide the best equipment and service to its automation and controls customers. It now offers machine data-as-a-service using Software AG’s Cumulocity IoT. The company believes that machine data is vital to any manufacturing system and that manufacturers that don’t implement IIoT are likely not to compete in the changing landscape. KMC Global has the goal of making IIoT accessible to more manufacturers, especially important since COVID-19 has magnified the need for remote monitoring.
The Challenge
KMC Global Controls & Automation, a technology-based company that provides control panels, automation and integration with remote and onsite support capability, faced several challenges. They needed to compete not only on cost but also offer value-added services to stay relevant and strategic. They aimed to ensure smaller manufacturers are successful at IIoT, create diversified and resilient revenue, and meet the growing need for remote monitoring. The company understood that IIoT is an evolutionary change every manufacturer needs for survival. However, small and midsize manufacturers often lack the ability to implement and maintain IIoT applications due to a lack of in-house expertise.
The Solution
KMC Global built a communications device into its custom control panels. The optional device collects live machine data and enables anyone to access that data securely for meaningful analysis. The service runs on Software AG’s Cumulocity IoT platform. KMC Global takes an iterative approach to help customers see a faster and low-risk return on investment. They select a couple of vital data points and get that communication started. They move the data up to the cloud, and they work it to dashboards very quickly so the customer can see the benefit early. KMC Global then dives deeper into the manufacturer’s needs and adds data points accordingly. By taking small and quick steps, they are able to establish value early in the process. Because they handle the workload, the customer is not mired in trying to figure out how it all works.
Operational Impact
Quantitative Benefit
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