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22,657 case studies
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Re-platforming for Business Transformation A Natural Upgrade - Software AG Industrial IoT Case Study
Re-platforming for Business Transformation A Natural Upgrade
The company, a leading global producer of passive electronic components and interconnects, was facing several challenges. It was operating on a legacy mainframe infrastructure that was over 30 years old. The mainframe IBM environment, which included Software AG’s Adabas, Natural and EntireX, was still functional but was not equipped to handle the demands of the modern manufacturing world. The company was facing rising operational costs and was struggling to prepare for the green energy revolution and faster production cycles. By 2013, the company was in a critical situation. Backup hardware had become impossible to find, older users supporting the legacy system were retiring, software updates were non-existent, and adding new functionality was off the table. This meant that in the event of a disaster, there was nobody the company could call.
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Mastering the Message with Predictive Analytics - Software AG Industrial IoT Case Study
Mastering the Message with Predictive Analytics
The company, a leading marketing agency, was facing challenges due to the overwhelming volumes of data, the industry-wide revolution in digitalization, and a disruptive media and advertising environment. The company needed to deliver marketing messages to customers where they are, when they are receptive, and perfectly optimized for the right device or medium. They also needed to move beyond simple, post-campaign analysis to a set of analytic techniques that incorporated probability, statistics, algorithmic modeling, data mining, and machine learning. The volumes of data, computational resources, and technical knowhow required for this were tremendous.
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Boosts Better SAP® Data Quality - Software AG Industrial IoT Case Study
Boosts Better SAP® Data Quality
Chevron, one of the top three integrated energy companies, wanted a centralized SAP® system with standardized process and master data design. The company was seeking to extract more value from its business processes. Additionally, Chevron identified the need for business process intelligence and a governance framework to ensure high quality and management of all material master data in SAP®. The challenge was to implement a system that could cover a wide range of processes, activities, and master data types across multiple countries.
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Consumer Health Leader Gets “Pain Relief” from Digital Business Platform - Software AG Industrial IoT Case Study
Consumer Health Leader Gets “Pain Relief” from Digital Business Platform
The company, a global leader in consumer health products, was facing several challenges. They wanted to 'win differently' with a digital business platform, improve access to information enterprise-wide, reduce manual work and standardize processes, increase visibility across the global supply chain, and become more customer-centric. They were dealing with painful processes like manually collecting data from disconnected systems. They had no way to detect issues in delivery flow, and customer interactions were reactive rather than proactive. Costs increased due to shipment escalations. The disjointed Approval for Product Release (APR) process required manually consolidating paper specs into binders across all R&D functions. Every region had a different framework with no way to monitor or share information. There was no workflow support, no integration to other systems.
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MPWiK Wrocław Webmethods Essential to Efficiency Gains at A Major Polish Water Company - Software AG Industrial IoT Case Study
MPWiK Wrocław Webmethods Essential to Efficiency Gains at A Major Polish Water Company
MPWiK S.A., a major water company in Poland, aimed to improve productivity across all operational areas while maintaining the quality of its core services. The company also sought to introduce a management system based on business processes that could be independently audited through formal certification, including ISO 9001 for quality management, ISO 14001 for environment management, and ISO 18001 for workplace safety. In 2010, MPWiK S.A. initiated a process transformation program to enhance productivity and transparency. Information technology was identified as a key factor in the success of this initiative, enabling the company to reorganize and introduce measurable and repeatable processes. This led to improvements in all core operational areas such as water production, network service and maintenance, and water leakage reduction.
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Freie Universität Berlin: Handle and analyze real-world event streams - Software AG Industrial IoT Case Study
Freie Universität Berlin: Handle and analyze real-world event streams
As big, fast data proliferates, more and more data streams are being generated in real time from a myriad of data sources, such as Internet of Things (IoT) sensors, markets, mobile devices, internal transactional systems and clickstream analysis. Real-time insights must be derived from this data to give a competitive edge to agile organizations that want to act on these insights before they lose their value. To handle billions of these data streams, new software architectures and techniques are needed. These types of software are called “Big Data Streaming Analytics.” Companies need educated specialists to harness the power of big data. The Streaming Analytics Education Package (SAEP) is Software AG´s answer to the growing demand for data science experts. Universities and private companies share the responsibility of training the sought-after talent currently demanded by the market.
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ARIS-Based Corporate Documentation for Business Excellence - Software AG Industrial IoT Case Study
ARIS-Based Corporate Documentation for Business Excellence
Suva, a Swiss insurance company, was facing the challenge of managing its complex and diverse business processes for which no single-source IT solution existed. The company had to manage its heterogeneous software and hardware systems, which were comprised of core prevention, insurance, and rehabilitation solutions as well as various interdisciplinary applications. Suva was also looking for a way to align its business strategy and IT, support corporate governance, and manage its IT architecture in a heterogeneous IT environment.
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Healthcare.gov in “Perfect Health” with Terracotta Bigmemory - Software AG Industrial IoT Case Study
Healthcare.gov in “Perfect Health” with Terracotta Bigmemory
HealthCare.gov, the official website of U.S. Affordable Care Act, was launched in 2013 to assist millions of uninsured Americans. However, the site was over budget and unreliable, fraught with technical difficulties. Citizens had only from Nov. 1 to Jan. 31 to use the site compare insurance options and sign up for 2014. The unexpectedly high number of visitors began to overload the site’s infrastructure. The Centers for Medicare and Medicaid Services scrambled for answers from a variety of sources, including internal government experts, external programmers and industry partner, Software AG. The main challenge was to rapidly improve the performance of the website, assure a stable and scalable platform— especially during peak buying season, and increase site reliability so that no data’s lost.
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Strategic IT planning leads to million-dollar savings - Software AG Industrial IoT Case Study
Strategic IT planning leads to million-dollar savings
The global player in the oil and gas industry was spending over $1 billion annually on technology to organize, store, and share information that drives the business. However, the enterprise IT infrastructure had become complicated due to piecemeal construction throughout the company’s business units and a tangled web of legacy systems from mergers and acquisitions dating back to the early 1980s. The company had an estimated 8,000 applications costing over $600 million to run annually. Despite the significant annual expenditure on new systems, there was no alignment to a multi-year road map. Application strategies were inconsistent across the business units, and there was no common architecture or strategy.
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Creating a data warehouse with custom order processing systems - Software AG Industrial IoT Case Study
Creating a data warehouse with custom order processing systems
Fabick Cat, a tractor dealer specializing in the distribution of Caterpillar® equipment, faced a challenge when it acquired a second Caterpillar dealership. The newly acquired dealership had its own custom-written order processing system running on OpenVMS with RMS files, different from Fabick Cat's IBM® AS/400 based system. Fabick Cat wanted a solution to provide a data warehouse for both systems to ensure uniform reporting and analytics for both companies. The initial plan was to FTP files from the OpenVMS server and load them into SQL Server. However, the amount of data downloaded every day and the manual nature of this approach raised concerns.
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Consumer Health Leader Gets “Pain Relief” from Digital Business Platform - Software AG Industrial IoT Case Study
Consumer Health Leader Gets “Pain Relief” from Digital Business Platform
The company, a global leader in consumer health products, was facing several challenges. They wanted to 'win differently' with a digital business platform, improve access to information across the enterprise, reduce manual work and standardize processes, increase visibility across the global supply chain, and become more customer-centric. They were dealing with painful processes like manually collecting data from disconnected systems. The company had no way to detect issues in delivery flow, and customer interactions were reactive rather than proactive. Costs increased due to shipment escalations. The Approval for Product Release (APR) process was disjointed and required manually consolidating paper specs into binders across all R&D functions. Every region had a different framework with no way to monitor or share information. There was no workflow support, no integration to other systems.
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Mastering the Message with Predictive Analytics - Software AG Industrial IoT Case Study
Mastering the Message with Predictive Analytics
The company, a leading marketing agency, was facing challenges due to the overwhelming volumes of data, the industry-wide revolution in digitalization, and a disruptive media and advertising environment. The company needed to deliver marketing messages to customers where they are, when they are receptive, and perfectly optimized for the right device or medium. They also needed to move beyond simple, post-campaign analysis to a set of analytic techniques that incorporated probability, statistics, algorithmic modeling, data mining, and machine learning. The volumes of data, computational resources, and technical knowhow required for this were tremendous.
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A Municipal Digital Transformation Boosts Medellin’s Quality of Life - Software AG Industrial IoT Case Study
A Municipal Digital Transformation Boosts Medellin’s Quality of Life
Medellin, the second largest city in Colombia, was facing a number of challenges in its quest to become a Smart Digital City. The city's citizens were demanding better public-private cooperation and communication, public services accessible and accountable through the web, and a government able to respond to requests quickly and without mistakes. The existing processes for citizens to interact with the local government were cumbersome and error-prone. A concerned citizen would submit a paper request in person—with no telling how long it would take to get a response, if ever. Without tracking or a coordinated workflow, some requests were lost in a sea of paper.
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Top Loyalty Provider Adds Customers by Performing Transactions in Real Time - Software AG Industrial IoT Case Study
Top Loyalty Provider Adds Customers by Performing Transactions in Real Time
The company, a top loyalty program provider, was facing a challenge in meeting the aggressive end-to-end Service Level Agreement (SLA) of 500 milliseconds for every transaction, as demanded by large retail prospects. The company's data center took an average of 20 percent longer than that — 600 milliseconds — just to query upwards of 32GB of customer data in a central, disk-bound database. Furthermore, Java-related garbage collection pauses caused unexpected spikes in response times that would have resulted in financial penalties for failure to meet the SLA, and in unhappy customers. In order to win new business from larger retailers, the company realized it had to move its data into fast machine memory.
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the Cloud-Based Open- Operating Platform Powering the Future of the IoT - Software AG Industrial IoT Case Study
the Cloud-Based Open- Operating Platform Powering the Future of the IoT
The company, a global industrial powerhouse, wanted to embrace the Internet of Things (IoT) to drive advances in high-end manufacturing. However, the early versions of its open IoT platform had limited integration capabilities and could only connect their own products. It was impossible to import application data into the IoT platform or to export results into applications. The company wanted to transform its platform into a driver of key digital services business by harnessing data from other manufacturers’ products.
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A Banking Newcomer Leads the Way from Its Founding to GDPR Superstar with ARIS & Alfabet - Software AG Industrial IoT Case Study
A Banking Newcomer Leads the Way from Its Founding to GDPR Superstar with ARIS & Alfabet
The bank, founded in 2010, faced several challenges as it grew rapidly to over 1.2 million customers and 55 branches in just a few years. The high barrier to market entry, consumer stickiness, and extraordinary growth were some of the challenges. The bank also lacked a unified process management system and had to deal with looming GDPR regulations and manual documents. As a newcomer in the field, the bank sought to find a balance between well-worn protocols related to process planning, optimization, and efficiency, and the demands of savvy customers for legendary service and great products. The looming deadline for enforcement of the EU General Data Protection Regulation (GDPR) in early 2018 only added fuel to the fire.
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Relief for Growing Pains at a Leading Medical Devices Company - Software AG Industrial IoT Case Study
Relief for Growing Pains at a Leading Medical Devices Company
The company, a global leader in medical technology, services, and solutions, was facing several challenges. They were in the process of transforming into an outcome-based healthcare solutions provider and needed to quickly integrate acquisitions to maximize operating efficiencies. The company was also looking to change how the world delivers patient care. The company's systems were previously locked down by point-to-point integrations, which was not flexible and technology-dependent. The company needed a more flexible, technology-agnostic solution for lower-cost internal and partner integrations that could be quickly configured, turned on, and changed.
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Buildings optimize and conserve energy with BSA and Software AG - Software AG Industrial IoT Case Study
Buildings optimize and conserve energy with BSA and Software AG
BSA Group, a leading provider of asset management solutions in Australia, faced several challenges in their quest to optimize building management. They needed to connect disparate systems and sensors in buildings to collect and analyze new information and find efficiencies. They also needed to consolidate this information into a single view for customers and provide integration and connectivity between disparate and proprietary building systems and vendors. The goal was to reduce energy and maintenance costs for customers while addressing new revenue opportunities in the market.
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Protecting data during digital transformation - ARIS Connect & GDPR compliance - Software AG Industrial IoT Case Study
Protecting data during digital transformation - ARIS Connect & GDPR compliance
TDC Group, the leading telecommunications company in Denmark, was facing a significant challenge with the enforcement of the EU General Data Protection Regulation (GDPR). A specific pain point for TDC was Article 30 of the GDPR, relating to the maintenance of processing activity records. This article lays out the obligations to store records by process controllers and representatives, documents erasure time limits and outlines transfers of data to third parties. It represents a serious compliance headache. TDC had a mountain ahead of it to climb. One of GDPR’s central requirements is for companies to generate ROPA reports detailing data collection, related processes, and uses in a way that makes data protection accountable. Easy to do with the right tools—and documentation—in place. Impossible otherwise.
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High-End GPS Tracking for Sports Cars and Vintage Cars with Cumulocity IoT - Software AG Industrial IoT Case Study
High-End GPS Tracking for Sports Cars and Vintage Cars with Cumulocity IoT
Trackerando, a company specializing in tailored GPS and IoT solutions, was tasked with developing a high-end GPS tracking solution for high-performance sports cars and vintage cars. The challenge was to provide 24/7 tracking across Europe with reliable connectivity. The solution had to meet rigorous insurance requirements for these high-value vehicles and cater to specific customer wishes regarding the alarm function. The main issue was that once these high-priced collector items left the showroom and were taken out on the road, insurance companies designated them as “not insurable.“ The objective was to find a service provider who had the hardware and software to offer cross-border GPS tracking and a reliable alarm function.
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Ziip Ahoy: Full Speed Ahead for Dataport’s Mainframes - Software AG Industrial IoT Case Study
Ziip Ahoy: Full Speed Ahead for Dataport’s Mainframes
Dataport, a pioneer in providing IT and communication services for government agencies in Germany, was facing several challenges. The company was tasked with digitalizing public administration, which was a significant undertaking. Additionally, they were dealing with ongoing high costs associated with throttled processors. The utilization of mainframe capacity was increasing, and there was a growing demand due to new customers. The company was also considering accepting Saxony-Anhalt as a new customer, which would further strain their mainframe capacity.
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Securing the Future of Telecommunications - Software AG Industrial IoT Case Study
Securing the Future of Telecommunications
The telecommunications company, despite its success and growth, faced several challenges. The rapid growth at home and abroad resulted in a patchwork of loosely connected subsidiaries and thousands of internal and external processes to manage. Some processes were partially automated, while others relied on manual, sometimes paper-based steps. Technology costs were rising, and redundant technology and applications were impacting operating expenditures. The company lacked visibility into use or users, making it impossible to rationalize applications, standardize technologies, or calculate change impacts. A unified, digital approach to business process management was needed, capable of modeling all business processes and interactions between Customer Relationship Management and Billing.
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Building an Integrated Digital Bank - Software AG Industrial IoT Case Study
Building an Integrated Digital Bank
The central bank of a Gulf country was facing challenges with its legacy IT architecture that had grown in silos over time due to the lack of an enterprise integration layer. This situation was posing massive systemic risks and adding costly inefficiencies, hindering the central bank’s security, reliability and governance standards. The bank was also planning to adopt new best-of-breed technologies which would have further complicated the situation. The bank needed a structured, strategic integration platform to ensure all its applications work together flawlessly and pose minimal risk to the disruption of business.
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Re-platforming for Business Transformation: A Natural Upgrade - Software AG Industrial IoT Case Study
Re-platforming for Business Transformation: A Natural Upgrade
The company, a leading global producer of passive electronic components and interconnects, was facing a challenge with its legacy mainframe infrastructure. The IBM mainframe environment, which had been in use for over 30 years, was still functional but was not equipped to handle the demands of the modern manufacturing world. The company was ready to embrace the changes brought about by automation, green energy, and advanced robotics, but its infrastructure was not. The mainframe was handling accounts payable, burst reports, job scheduling, and source control, but the costs were escalating, and the system was becoming outdated. By 2013, backup hardware had become impossible to find, older users supporting the system were retiring, software updates were non-existent, and adding new functionality was off the table. The company was left with no support in the event of a disaster.
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Reduced Risk with Automated Controls - Software AG Industrial IoT Case Study
Reduced Risk with Automated Controls
ING, a multinational banking corporation, was facing a challenge in monitoring rogue trading activities and market abuse. The bank had an overwhelming amount of data to analyze and needed to transition into data analytics. The existing manual controls were not sufficient to handle the vast amount of data and the complex regulatory requirements. The bank needed a robust, scalable, and flexible solution that could automate the monitoring process across the financial markets value chain.
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10X Faster VIP Service - Software AG Industrial IoT Case Study
10X Faster VIP Service
Echo, a casino in Australia, was facing a challenge with their VIP customer service. The process of releasing funds for VIP customers was complex and manual, taking up to 20 minutes. This was causing inconvenience for the VIP customers who had to wait for a long time before they could start playing. The company wanted to transform this process into a fast and convenient experience for their VIP customers.
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Processes coming into fashion. ARIS inspires a contemporary retailer - Software AG Industrial IoT Case Study
Processes coming into fashion. ARIS inspires a contemporary retailer
The Ayaydın-Miroglio Group, a multinational fashion retailer, was facing challenges in sustaining high growth in new sales channels, adopting a new franchise model for international expansion, keeping up with changing customer preferences, creating operational efficiencies, and improving workforce morale & reducing turnover. The company's growth was coming at the expense of efficiency, and hidden internal costs were mounting. Critical operational processes weren’t keeping up, especially with the added complexity of an ambitious international expansion plan. The company needed an engaged and enabled workforce to serve constantly evolving customer habits, preferences, and expectations.
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Miami Heat warms up fans by using the Digital Fan Experience Platform - Software AG Industrial IoT Case Study
Miami Heat warms up fans by using the Digital Fan Experience Platform
The Miami Heat, a renowned basketball team, was looking to transform the fan experience at its venue, the American Airlines Arena. The team wanted to increase season ticket sales by delivering personalized content and experience, boost in-venue spend by providing a frictionless experience, and grow revenue via a mobile app, that would also allow it to go cashless and ticketless. The team wanted to ensure every season ticket holder’s experience was fun and trouble-free, and to do this it needed to enhance the arena with a new physical/digital experience. It was important to the Heat to make the right investments for its new app and customer loyalty strategy.
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Building a cloud future - Software AG Industrial IoT Case Study
Building a cloud future
The organization, one of the world’s largest and most effective conservation nonprofits, was planning to consolidate all its applications from an in-house server to Microsoft Azure. It needed to make sure its core fundraising applications built on Adabas & Natural could run on the cloud as well. This would help it continue vital fundraising operations without interruption, as it simplified its IT infrastructure and looked to enable integration of future technologies. The organization has more than 4,300 users accessing applications for fundraising and donor engagement. These staff and volunteers contribute from around the world, so the organization had already modernized its application to enable easy access via the web or a mobile app.
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Bega Cheese butters up supply chain with IoT - Software AG Industrial IoT Case Study
Bega Cheese butters up supply chain with IoT
Bega Cheese, a major player in the Australian dairy industry, faced challenges in its supply chain. The process was almost entirely manual, with farmers having to test milk quality and check vat levels themselves, then phone in the data to Bega Cheese. If there was extra production, Bega Cheese would have to rush to get tankers there quickly—if they were available. Milk tankers could sometimes deliver too-warm milk—or shaken-up milk (which changes the quality). The supply chain had to be much faster, and much more efficient. The company wanted to improve the efficiency of its supply chain, increasing efficiency and improving visibility to address these unique challenges.
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