Datamatics

The client, an Indian Non-Banking Financial Company (NBFC), was facing challenges in processing vehicle loans for millions of customers across the country. Before disbursing the loan, the client had to hypothecate the vehicle, which required detailed information about the vehicle. This data had to be manually fetched from government websites and applications, a process that was not only time-consuming but also prone to errors. This manual process reduced the overall productivity of the employees and increased costs. The client was seeking a solution to automate the process of collecting data and registering vehicles to increase overall efficiency.

The client, a charity assessment organization based in the UK, was faced with several challenges. Firstly, they had to comply with the stringent security standards and controls set by the National Institute of Standards and Technology (NIST). Secondly, they aimed to develop a robust web and mobile application to expand their global reach and response. Additionally, they required a document management system with task workflow and task management capabilities for digital data recording. Amid the COVID-19 pandemic, the organization faced connectivity issues as their business users struggled to access internal applications from home. Their existing Virtual Private Cloud (VPC) setup lacked a secure method for remote connection.

eVidyaloka faced a significant challenge due to the shortage of teachers in remote and rural villages in India. The organization aimed to create a single platform that could connect teachers and students across the country by leveraging technology. They sought to bring together volunteerism and technology to overcome this challenge. However, they needed a partner with the necessary technological expertise and experience to develop a scalable application that could support multiple users and features. eVidyaloka selected Datamatics for this task, given their proven expertise in the field.

The client, a global IT services provider specializing in HD video conferencing software, was facing significant challenges with their existing support structure. They had multiple delivery sites, each providing support for different individual channels. This fragmented approach resulted in an inefficient reporting and forecasting structure, leading to substantial revenue losses and customer dissatisfaction. The client was also grappling with high costs and reduced flexibility due to these inefficiencies. They were in need of an infrastructure that could quickly meet the increased demand for services from both existing and new customers. Additionally, the client was keen on creating a service model that provided Omni channel support for their customers, further complicating the situation.

The client, one of India's oldest non-sectarian philanthropic organizations, faced significant challenges in managing the profiles of its users spread across multiple locations. The data was scattered, making it difficult for the IT team to manage. The users lacked a unified security and common endpoint protection policies, using separate applications and accounts for emails and other purposes. This led to delays in support from the IT department. The client's SAAS-based applications, such as HRMS & Prism, required centralized authentication. The users spread across the country needed a simpler and more secure way to connect to the corporate office and applications. The client also needed endpoint security controls through a centralized management interface.

The client, a large international organization leading efforts to defeat hunger, had undertaken a pilot project of application FAM catalog solution which they wanted to host on the cloud. They desired an automated deployment using AWS Cloud Formation services, so that similar implementation can be repeatable across the globe in different countries. The client needed the application to be stateless and all static configuration of web/app and actual data needed to be on shared storage. This was to ensure that any termination of server would not impact configuration and to avoid the risk of losing data.

The largest central bank in South-East Asia was facing challenges in accurately forecasting the demand for banknotes and coins of different denominations. The rapidly changing economic landscape and extraneous shock events such as elections and demonetization were causing most of the existing algorithms to fail. The bank also needed to account for significant developments in the applications of electronic technologies in the retail payments areas. Additionally, the bank wanted to understand the numbers for replacements or retirements of banknotes and the effect of different shock events on currency demand.

The client, a specialized provider of a Premier List of Local Government Officials across 50 states of the US, had a long-standing operational relationship with Datamatics. Despite this, they were facing significant challenges in increasing operational productivity, improving data accuracy, and enabling product expansion without adding new headcount. The client approached Datamatics Consulting wing to seek process consulting to achieve these objectives. The challenge was to identify and rectify the inefficiencies and challenges in the current operations that were hindering productivity and accuracy, and to devise a strategy for product expansion without the need for additional personnel.

The client was facing several challenges with their existing policy simulators. These simulators, developed in VB and Dot Net, were not providing the desired performance. The client was also concerned about the high costs and time involved in maintaining and using these simulators. They were interested in exploring the potential of R Shiny to improve the performance of the simulators, but they were unsure if this platform could handle the large number of components/widgets in the application. Additionally, the client wanted to redesign the simulators to make them more intelligent and interactive. They wanted a customizable user interface and the ability to generate automated BI reports.

The client, a regional development bank, was seeking to establish eGovernance within the country to enhance the efficiency and effectiveness of its management and administration. The bank aimed to modernize the government's working methods and incorporate IT solutions similar to those used by private organizations. The challenge was to provide Business Process Consulting on the current process to define a 'To Be' process flows and technological architecture that would modernize operations. Additional considerations included ensuring adequate security and a seamless user experience, as the users would be high-ranking ministers. The current processes were largely undocumented, adding to the complexity of the task.