InterChange Group, a cold-storage warehousing and distribution company, was faced with the challenge of increasing the efficiency of its cold storage facility to better service a local customer. The company needed to prove its capability to handle growing volumes in the future. The specific challenge was to integrate their new fleet of semi-automated forklifts with the Camelot Excalibur Warehouse Management System (WMS). The deployment of this technology investment, especially with temperature and date-sensitive food products, within a tight timeline, posed significant challenges.

Think Research, a Canadian healthtech company, was faced with the challenge of modernizing the technological stack of its software products and developing new solutions to address complex healthcare challenges. The company's primary goal was to connect clinicians, facilities, and entire healthcare systems by providing them with software solutions and decision-making tools backed by cutting-edge technologies. The tasks at hand included extending development capabilities by setting up a dedicated development team, supporting all existing solutions while seamlessly migrating them to newer technologies, building a platform for referrals management, creating a virtual B2C platform for real-time appointment tracking, and ensuring the security and compliance of the products with healthcare regulations. The challenges also included analyzing the business logic, existing code, and product functionality for smooth migration to a newer version of Ruby on Rails framework, developing an efficient online care platform within a tight timeline, and integrating the platform with the partner’s healthcare system.

Gogo, a global provider of in-flight broadband Internet, faced a significant challenge in ensuring high-speed internet and predicting equipment failures that led to downtime and unnecessary costs. The company's satellite antennas often malfunctioned, leading to penalties paid to airlines. Furthermore, many of the reasons for antenna failures were defined as no-fault-found (NFF) ones, as no anomaly was detected, causing unnecessary downtime and wasted costs. Although the reasons behind the ill-performance were hypothetically known, they needed to be proved and further eliminated to avoid equipment failure. Therefore, Gogo initiated a complex data governance project to ensure the flawless operation of the equipment and high speed of the in-flight Internet.

China Railway Corporation, the world's leading railway network, faced significant challenges due to its large business scale. The company's IT infrastructure was under pressure to deliver higher performance, stability, safety, usability, and extensibility. The company's IT development journey moved from mainframe computers to minicomputers, and then to the x86-based OpenStack platform. However, this transition presented several challenges. The traditional project-driven IT infrastructure construction mode was resource-intensive and complex. The migration of a large amount of data and applications from the minicomputer system to an open source environment with x86 servers was problematic. The OpenStack modules were loosely coupled and unstable, and there were bottlenecks in large-scale cluster deployment. Additionally, there was a shortage of OpenStack technical experts and talent, which limited early operation and management and slowed the development of tools for daily automatic operation.

The Drummer Agency, a London-based charity consultancy, was seeking to create a virtual reality (VR) demo that could realistically portray the life of local African communities. The aim was to use this VR experience to accelerate the fundraising process by giving potential donors a firsthand experience of the communities they would be supporting. However, the agency faced several challenges. Firstly, they were unfamiliar with the capabilities and limitations of VR technology. Secondly, they had a very tight deadline to meet, as they needed the demo ready for an upcoming exhibition of major charity organizations. Lastly, they wanted the demo to be as realistic as possible, with photo-realistic characters and assets, which posed a significant challenge given the hardware limitations of VR technology.

The frozen food supplier, a leading provider of bakery solutions, was grappling with two major challenges. Firstly, the company was heavily reliant on paper-based processes to record machine downtime and the reasons for it. This method was often inaccurate and difficult to aggregate, leading to a lack of visibility into the plant's metrics. Consequently, line supervisors and plant management lacked the critical information needed to prioritize and address issues impacting throughput. Secondly, the company had to perform cumbersome and time-consuming audits to comply with the stringent requirements of the food and beverage industry. These audits ranged from PPE audits, pre-production checks on equipment, and periodic checks on the metal detector. The combination of these problems resulted in a lack of visibility into the plant's performance and the issues that needed to be mitigated.

Based in Germany, cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services, and SaaS across various industries. However, the company faced a significant challenge in expanding its customer outreach and improving customer experience. Their existing solution was a desktop app, which was only available on Windows, thereby excluding users of other operating systems like macOS, Linux, and mobile devices. This limitation was a competitive disadvantage as it restricted their client outreach to only Windows users. Additionally, the app had been in use for 14 years without any updates, making it outdated and not in line with current customer needs. Another issue was the quality of the analytics reports included in the company’s product offering. These reports lacked visually-informative data, making it difficult for clients to understand their subscription details such as revenue and number of new customers.

Legacy WAFs provided high operational costs and response times, especially during critical traffic spikes.As the company continued to expand its offerings and provide great digital experiences for its customers, DeNA knew it needed to scale its web security posture to match. But their legacy hardware WAF was causing the team multiple issues and made it difficult to operate efficiently.It was impossible for the DeNA team to reroute customer page requests if their WAF was not performing correctly.The legacy WAF performance, combined with the high price of scaling hardware investments, made it clear to DeNA that they needed a new solution that can perform under pressure.

Egston, an Austria-based electronic manufacturing company, was faced with the challenge of updating their entire line of power supplies to comply with new norms on electromagnetic emission and efficiency. The company produces a wide range of units with varying voltage, functions, and efficiency, which added to the complexity of the task. The impending issuance of new norms and regulations in Europe necessitated a swift response, and the company had to meet a tight deadline. To augment their development team and meet these requirements, Egston sought the assistance of external resources.

Competent Software, a US-based Business Process Outsourcing company, was facing challenges in managing its complex and unpredictable workflow. With over 2000 employees worldwide and over 100 million transactions per year, the company needed to simplify its processes. The company aimed to maintain a high standard of efficiency and eliminate inconsistencies. The challenges included adding business value to their core HR application, addressing complexities in absence management, providing Employee Self Service access with necessary approval workflow, systemizing production workforce planning and scheduling, maintaining a 360-degree Performance Management System with incident tracking, creating and maintaining panels/committees online, and finding a system flexible enough to work around the existing system.

Teenage Engineering, a Swedish company, specializes in creating compact, powerful synthesizers, including a series of small, battery-powered synthesizers known as pocket operators. These devices, which are roughly the size of a pocket calculator, can be connected together to produce and record a variety of music genres. The company's mission is to make synthesizers accessible to everyone, with a simple interface, animated LCD displays, and affordable price points. However, the design process of these devices presented a challenge. The company handles everything in-house, from electrical and mechanical engineering to industrial design and software development. The main challenge was getting the balance right between ECAD and MCAD software tools. The company's designs usually start on the MCAD side, building up the overall electromechanical look and feel. An ultra-tight tolerance chain was key when bouncing designs back and forth between Altium and MCAD.

The customer, a large manufacturing company, was struggling with the management of product documents for hundreds of products and product categories, including those manufactured by multiple subsidiaries and divisions. The product-related data was stored in SAP, with SAP Hybris Commerce serving as the web representation for B2B communication. However, product files were stored in disparate formats on employee laptops and various file shares, leading to a lack of a unified approach. The manual creation and uploading of technical descriptions and product specifications to SAP Hybris Commerce led to difficulties in locating correct versions of assets and handling multiple versions of media assets for a product was time-consuming and prone to error. The system was riddled with duplicates and different versions of technical descriptions and product specifications for the same product, leading to uncertainty about the correct version. The customer needed to automate the process of creation and management of product documents, improve versioning of assets, eliminate duplicates, reduce asset search time and implement seamless integration with the existing ecosystem.

The client was in need of a more flexible system for creating and managing template documents within the Content Server environment. They wanted to ensure that typical documents always maintained the same structure with some essential elements, and only designated sections of the document were editable by the staff. The client already had their client information stored in Content Server, and they needed to develop functionality for creating legal contracts using this information. The requirements included having a list of predefined contracts available from the standard Content Server interface, both flexibility and control when creating legal documents, a legal contract should have predefined static parts and provide the possibility to change customer-specific parts of the contract, the ability to create documents fast and represent their specific relationship with each specific contractor, and keeping the list of templates short, so expanding the list of contract templates for each contractor wasn’t an option.

The client, a leading car dealership company in the UK, was facing challenges in streamlining the work of their business managers. The company represents prestigious car manufacturers and provides both new and used cars as well as after-sales services. However, the business managers had to use four different systems for the business management flow and continuously switch between them. This was causing inefficiencies and slowing down business processes. The client had recently acquired a leading car supermarket, further increasing the need for a unified system to speed up all business processes.

m3connect, one of the largest wireless internet service providers in Europe, faced a significant challenge in transforming their existing solution to increase scalability and adapt to new business cases. The company, which specializes in digital signage, guest infotainment systems, VoIP, VoD, and location-based services, needed to redesign its architecture to enable in-flight portability for T-Mobile users and support a growing customer base. They also had to leverage new business opportunities discovered within an extensive partner network, from product deployment for local businesses to collaboration with global commercial airlines that provide on-board services. Over 300 epics/stories needed to be processed in the backlog to meet the client’s airline requests. The company had a high-level concept of the transformed solution but needed technical help in selecting technologies and designing the architecture.

The client, a leading energy technology company with over 8,000 employees and serving millions of customers globally, was facing challenges in streamlining its internal digital marketing processes and improving the user experience and scalability of its products. The company relied heavily on third parties to create offers and gift cards for customers and prospects, which caused difficulties in making changes to customer journeys and launching new campaigns. The client needed to develop an internal marketing system, build an end-to-end signup flow for smart heaters, improve the efficiency of the Customer Management System (CMS) and internal user processing engines, and modernize the website by boosting its performance and improving user experience.

The client, one of the UK’s largest energy suppliers, was facing challenges in improving their business efficiency and streamlining cooperation with their affiliated company. They were using two separate back-office platforms to manage boiler insurance operations: one for their employees and another for their affiliated company. This led to inefficiencies and difficulties in managing operations. The client needed to build a unified platform that would include all necessary features and could be used by both companies. This would not only improve the efficiency of the cooperation with their affiliated company but also streamline operations for all employees. Additionally, the client aimed to enhance the accuracy, accessibility, and security of their data by combining and standardizing it in a single place.

MPR Logistics, through its division Hot Shot Services, opened a new 75,000 sq.ft. warehouse in Garland, Texas. The primary objective was to provide unmatched high-volume Direct-to-Customer (DTC) fulfillment for their clients. However, managing such a large-scale operation and maintaining a 100% shipping success rate was a significant challenge. The traditional logistics operations often require a large staff and can still struggle with efficiency and accuracy. The company needed a solution that could help them scale up their operations while maintaining their shipping success rate, all with a fraction of the staff of traditional operations.