Agile Talent, a company specializing in providing talent solutions, was facing a significant challenge in managing and recording critical information from their numerous daily meetings. The back-and-forth conversations, clarifications, and note-taking during these meetings were proving to be time-consuming and inefficient. The manual note-taking process was not only overwhelming but also led to the loss of crucial information. This loss of data was impacting their business productivity, causing delays in processes, and resulting in wasted time. The company was in dire need of a solution that could efficiently record and manage the information from their meetings without the need for manual intervention.

The company faced currency issues around conversion and consolidation, processing issues due to everything taking place outside the system, and a complete lack of mobile functionality. Hallstar also needed the ability to tap into advanced analytics and web-based services, integrate with third-party packages, and ultimately remove siloes from its workflows. 

The case study revolves around an international beverage distributor that delivers soft drinks to over 700,000 vending machines in one of its territories. The company was facing challenges in optimizing its logistics network, which if improved, could lead to increased revenue, decreased fuel costs, and a reduced carbon footprint. The organization was also struggling with its data architecture, which was not supporting fast and efficient daily routing computations. The need for a solution that could enhance their delivery operations and support faster, more efficient daily routing computation was evident.

EFL S.A., a leading leasing company in Poland, was looking to upgrade their data warehouse system, a crucial component of their operations. The company was considering a full migration to Snowflake, an innovative data warehouse solution. EFL's data warehouse is large and complex, with multiple departments requiring access to different parts of it. The company wanted to verify the effectiveness of Snowflake's tools in managing this complexity. They also wanted to assess whether Snowflake could meet their needs in terms of functionality, performance, and cost-efficiency. It was important for EFL to get an independent expert opinion and not rely solely on the data and materials provided by the vendor. They chose Objectivity for this task, due to their successful past collaborations.

Wintrust IT officials wanted to enhance their data and voice networks. They reached out to top-tier providers for proposals that would help them build a best-in-class IT organization and an ecosystem of strategic suppliers to support the bank’s operations today and pave the way for continuing expansion.The organization needed a more effective, stable network to support continuing growth.

Because Xenit used Amazon Web Services (AWS), Gottschlag wanted a solution for application delivery that worked seamlessly with AWS and that was extensible to give Xenit customers an option for incorporating other public cloud solutions into their cloud portfolios. The solution also needed to make application delivery easier to manage and more cost effective.

Quantel Laser, a division of Lumibird and a global leader in laser technology, has been facing increasing challenges in meeting the evolving needs of its customers. The company, which develops solid-state lasers, laser diodes, and fiber lasers, has seen its customer needs become progressively more intricate over the years. The industry has shifted from a highly specialized technical field to one that powers a wealth of everyday essentials. The demand for more energy in a smaller size at a lower cost has pushed the company's skills to the max. The company's engineers have relied on Altium technology for decades to meet these demands. However, the advent of the global pandemic posed a new challenge for the company, as it impacted their offices in France and the United States, disrupting their design team's ability to work together.

MindMax, a company that partners with universities to increase enrollment, particularly among continuing education and adult learners, faced a significant challenge in scaling its customer base. The company's legacy analytics and BI solution required manual extraction of data from disparate sources, including Salesforce, Google Analytics, Facebook Ads, LinkedIn, and Marketing Automation systems. This process was time-consuming and inefficient, making it difficult to create meaningful reports and dashboards that incorporated data from all these different sources. The company's VP of Technology, Brian DiScipio, and Senior Business Analyst, Kiersten Warendorf, recognized the need for a cleaner, faster way to empower their customers with data-driven insights. They knew that the full automation of BI and ETL through the creation of a modern data pipeline and stack was crucial for the company's growth.

The University of New South Wales’ (UNSW) Sunswift Racing team, led by Professor Richard Hopkins, has been competing in the Bridgestone World Solar Challenge since 1996. This race, which spans the Australian Outback from Darwin to Adelaide, showcases solar-powered, custom-built cars. The Sunswift Racing team, made up of 45 undergraduate students across multiple engineering disciplines, has designed and built 6 solar-powered hybrid vehicles. Their most recent vehicle, the VIolet, ranked 2nd in the 2019 Bridgestone World Solar Challenge and set a new Guinness World Record for Lowest Energy Consumption in 2018. However, the team faced a setback when the 2021 Bridgestone World Solar Challenge was cancelled due to the Covid-19 pandemic.

Eventbrite had lost confidence in their security vulnerability scanner’s ability to identify malicious code or backdoors attackers could leverage and needed a comprehensive solution to protect their global sites and M&A properties.Additionally, Eventbrite was building its security strategy for securing acquired properties. They needed a vendor that could install it easily, provide security coverage quickly, and provide effective web layer security for any future merger or acquisition activity with a single solution.Eventbrite had never utilized a web application firewall (WAF) as part of their security stack: the team was hesitant about the performance, tuning, and maintenance issues that are common with legacy WAFs. But they reached a breaking point with vulnerability scanners and needed a vendor that would restore confidence in their security posture.

Lendi, an Australian mortgage broker with over $12 billion AUD in home loan settlements, was facing a significant challenge in its data management. The company's business model, which involves offering customers a choice of over 2,000 loan products from more than 40 lenders, relies heavily on delivering the right experience to the right person at the right time on the right digital platform. This requires accurate insights into borrowers' needs and preferences, which in turn requires tapping into behavioral data on third-party engagement platforms such as Facebook, Google, and Bing. However, the data from these platforms were siloed and did not integrate easily. Even when the data could be brought into the same repository, the data structure was often inconsistent, necessitating data cleaning before it could be used. The responsibility of ensuring that stakeholders across the company could analyze and create actionable insights from this third-party data fell to Lendi’s Data Architect, Daniel Deng.

Oestergaard, a Denmark-based manufacturing company specializing in processing equipment for the meat and fish by-products rendering industry, faced a significant challenge in improving the accuracy of its bills of materials (BoM). The company experienced a sharp increase in product demand and needed a solution to better communicate design changes from the engineering department to the factory floor. Manual transcriptions of CAD BoMs into the ERP system and inaccurate BoMs were costing the company thousands of dollars in lost productivity and incorrect part orders. Oestergaard used Autodesk Inventor for its CAD system and the Oracle NetSuite OneWorld ERP system, but lacked a seamless bridge between the two.

Winchester Cold Storage, a company providing food grade freezer and temperature-controlled storage solutions, was facing challenges in improving the accuracy and automation of their receiving operations. Despite having an impressive accuracy rate of 99.8%, the company was looking for ways to further enhance this. The inaccuracies primarily occurred during the shipping of smaller orders that were intended to be case-picked but ended up being shipped as full pallets. Winchester needed a system that could verify the contents remaining in the bin location as a second verification of the pick quantity accuracy. The company required a solution that could implement count back checks through the use of MobileLink tablet scanners, include a system to check using counts for Bin or Pallet ID, alert the picker if the count back quantity is incorrect, and send exception notifications via email to the supervisor.

NuCurrent, a company known for its patented wireless inductive technology, faced a significant challenge as it grew. The company's technology is found in a variety of everyday essentials, from PopSockets® to smart basketballs and kitchen countertops. However, as the company expanded, it became clear that they needed a professional solution for PCB component library management and version control. Their existing system, GitHub, was proving to be inadequate for their growing needs. The lack of synchronization in GitHub made it difficult to reuse parts across multiple projects and changes were not getting propagated. This often resulted in issues being caught later in the development cycle, causing delays and inefficiencies. Furthermore, the company was using Google Drive and emailing files to clients, which created serious version control issues.

Global Play Network, an entertainment platform, aimed to provide its members with a single platform to perform various physical and social activities. The platform was designed to promote physical activities for fun and entertainment for all ages. The client wished to build a robust, app-based entertainment platform for members. The platform was to allow users to check-in at a listed number of locations using a Unique Code or Ticket. Users could also get pricing benefits for selected locations after purchasing a membership. The platform was also to enable users or members to buy Gift Cards from local or online stores that help them earn Global Play Cash in the application. This Global Play Cash was to be shareable with friends using emails or phone numbers. The platform was to have four different interfaces - Mobile Application for End-users, Web-based Panel for Partner, Web-based Panel for Admin, and Web-based Self Checkout (Station). The challenges included managing payment flow using stripe, including crons for past failed payments, managing different payment methods, i.e stripe, ACH, Global Play cash, and creating a report module based on different conditions as per client expectation.

MKS Instruments, a leading provider of mass spectrometers and other essential laboratory equipment, was facing a significant challenge amidst the COVID-19 pandemic. The company, which holds over 2,500 patents and employs over 500 degreed scientists and engineers, was under immense pressure to support the urgent need for the development of treatments for COVID-19. The situation was further complicated by stay-in-place orders, which made it difficult for MKS's engineering team to work around the clock from anywhere. The company needed a solution that would allow them to keep up with the frenetic pace of work, while also ensuring the availability of parts for their devices, which are used in labs worldwide.

GC International, a leading dental company with operations in over 100 countries, was facing challenges in managing its IT support across multiple locations. The lack of a centralized IT support system led to a lack of synergy between different regions, making it difficult to get a holistic view of the situation. Additionally, the company was in the process of rolling out SAP globally, which created additional demands for IT support. The company needed a solution that could capture data from the moment a ticket is created until the problem is solved, providing a clear view of the types of problems users report. This was vital for process management and data retention.

Ice Norway, the third-largest mobile telecom operator in Norway, was facing a challenge in managing its customer care operations. The company had outsourced parts of its customer contact activity to different external parties, each using their own software. This resulted in a fragmented view of their three key performance indicators (KPIs): average handling time for each task, the hit rate (sales from an identified group of prospects), and the customer satisfaction score (CSAT). The company was struggling to strike a balance between reducing handling time and increasing sales through cross-selling and up-selling. They also wanted to maintain a high CSAT, which they believed was crucial for long-term growth. To achieve their growth objective of expanding their market share from 10 percent to 25 percent, they realized the need to integrate their three most-used customer contact channels: telephone, chat, and email.