Mappedin

Hudson Yards, a 28-acre neighbourhood and private real-estate development on the West Side of Manhattan, was looking for a wayfinding vendor as part of the development project. The large-scale urban development had many goals in mind to provide space for a wide variety of groups and visitors to intersect. Hudson Yards prides themselves on working towards the future of retail, and interacting and developing as a thought-leader in the industry. This project has created a landmark development in the United States - the first of its kind and the most premium to date. Related envisions the future of living through mixed-use spaces in a mini city. With retail, offices, play, and commerce all happening in one spot at Hudson Yards, they wanted to be an interactive REIT with a focus on expanding the experience within their property rather than the property itself.

St. Joseph's Health Centre, a community teaching hospital, has a complex layout with multiple wings that face construction at various times. Visitors often find it difficult to navigate the hospital due to the lack of distinguishing features and landmarks. Existing wayfinding tools such as static maps, signs, and directories have been rated unsatisfactory by visitors. The only effective wayfinding aid has been volunteers, but there are not enough to keep up with the demand. Mappedin, a company that has created a best-in-class indoor mapping platform, recognized that its product, which was tailored to the retail environment, needed to be adapted and optimized for the healthcare industry.

Macerich, a leading owner, operator, and developer of major retail real estate in the United States, was seeking to enhance the shopper experience at its 48 retail properties. The company aimed to provide a robust set of digital touchpoints that could adapt to the evolving shopping trends and technologies. The primary challenge was to provide an easy and intuitive wayfinding solution for shoppers at all of its retail properties.

Emaar Properties, a pioneering developer of integrated master-planned communities, sought to provide a seamless wayfinding experience enabling customers to easily navigate The Dubai Mall’s 1,200 stores and 5.9 million square feet. They also wanted to provide its facility managers with a flexible solution for property management. Having accurate maps in a space as large as the Dubai Mall is critical to a positive visitor experience. The challenge was to create a fully-integrated solution to power wayfinding on the Dubai Mall's website in addition to an in-app experience that caters to their active user base.

Simon Property Group, a global leader in retail real estate ownership, management, and development, was facing a significant challenge. Their primary issue was the lack of tools required to keep their mall maps up to date. As store and amenity locations are always changing, customers were finding it difficult to locate what they were looking for. Simon needed a solution that would allow them to manage map updates easily and provide a seamless navigation experience for their shoppers. To stay true to the Simon brand, this solution had to be delivered through best-in-class systems.