ASTRO Apparel needed to update its design and product development capabilities to maintain its ISO-certified quality standards amidst increasingly complex production requirements. The company, which produces 1.5 million garments annually, including school wear and menswear, distributes its products through over 1000 stores in the US. To manage this complexity and maintain its competitive edge, ASTRO required intelligent technology solutions. The company has been a Lectra customer for 30 years and constantly seeks to improve production efficiency and accelerate time-to-market.

Art Stone designs and manufactures dance attire, which requires handling intricate fabrics and managing a wide range of styles that change frequently. The company needed to achieve fast turnaround times with shorter production runs while remaining cost-effective. Inefficiencies in the cutting process and poor fabric utilization were significant challenges that needed to be addressed.

F&F, the clothing branch of UK supermarket chain Tesco, faced the challenge of competing in the fast-paced fast-fashion industry while expanding internationally. To gain market share and ensure customer satisfaction, F&F needed to improve fit and quality control across various styles and suppliers. The company aimed to provide a consistent and reliable fit for customers who often do not have the time to try on clothes. Additionally, F&F needed to enhance communication and collaboration with suppliers to manage the complexities of global sourcing and production.

For over 80 years, Johnson Controls has led the automotive trim cover industry by providing seating systems that differentiate vehicles and offer customers what they want most—style, comfort, and safety. However, as the trend in automotive interior personalization became more mainstream, the innovative automotive supplier recognized that producing the same volume of car sets as they had in the past while managing the proliferation of options for interiors—different fabrics, styles, and features—would be impossible with the die press system they had been using. Long changeover times, the cost of changing die boards midway through a program, and the inability to change the pattern in a die severely limited Johnson Controls’ production flexibility. In addition, high levels of fabric waste caused by the large buffer between pieces and end loss due to the fixed length of the die board, increased production costs. To improve its competitive position in a changing market and win new business required finding a solution that would allow them to deliver a wider variety of options, meet tight production schedules and reduce fabric costs. Johnson Controls’ executive team decided to undertake a highly strategic project to transform their fabric-cutting value chain by replacing all the die presses in their European plants with automated computer numerical control (CNC) cutting equipment.

Vaadin Ltd faced significant productivity challenges due to the time-consuming process of redeploying applications during development. The development team, consisting of over 60 developers, was building various UI and system applications for customer projects. The redeploy time varied from 20 seconds to over a minute, depending on the environment, which significantly slowed down the development process. This delay not only affected the number of redeploys per hour but also impacted the overall efficiency and focus of the developers. The need for a solution that could reduce redeploy times and maintain the state across class reloads was critical to improving productivity and developer satisfaction.

Las Vegas needed a future-ready partner who could innovate alongside the Smart City and help it avoid traditional obsolescence issues. FlashParking immediately began bringing Brandy’s vision for smart parking to life by deploying 21st Century Parking technology in garages across the city. Nearly overnight these facilities could offer electronic validations, Bluetooth touchless access, over-the-air system updates. Not to mention widespread integrations -- from eParking reservations to two-way video support – available through the FlashParking platform. FlashParking was able to repeatedly integrate previously disconnected, disjointed systems to streamline processes and enhance the end-to-end parking experience for guests. An increase in rideshare traffic was intensifying traffic congestion in the urban core. With close to 23 million visitors a year, the city of Las Vegas was looking for a way to ease curbside congestion and ensure safe and convenient transportation availability. To solve the issue, innovation within the city’s existing transportation ecosystem was critical.

Parkway Corporation faced an imminent obsolescence issue with their technology platform and equipment. The organization also aimed to reduce system complexity to increase efficiency and streamline processes. They needed a solution that would avoid a six-figure investment and prevent portfolio-wide obsolescence while providing future-ready equipment custom-configured to each operation's unique demands.

In 2010, JPMorgan Chase’s Distributed Technology Engineering and Architecture team, led by its former Global Head Ian Penny, realized that some significant and systemic problems were affecting JPMC and thousands of software developers. These problems resulted in productivity loss, inefficient infrastructure spend and lack of agility. Long lead times for application deployment due to infrastructure provisioning, and software stack build and verification. Inflexible capacity management that requires precise, upfront forecasting and has difficulty in meeting unexpected scaling needs. Lack of effective cost control with large up-front cost requirements and severe under-utilization of physical and virtual infrastructure. Redundant effort between development teams that cause developers to treat application architecture patterns, security configuration, high availability and common services, such as application caching as “one-off” engagements, rather than relying on standards. In reviewing the landscape of approaches and solutions for tackling these issues, Ian and his team noticed something interesting. They identified that many of the large public cloud computing providers had realized that they could revolutionize at-scale computing by leveraging software to define a new operating model with Platform as a Service (PaaS). PaaS enables more efficient use of infrastructure, large boosts in application management agility, reductions in friction and time to market and provides a foundation for developing next generation software applications. Given the scale and growth of JPMorgan Chase’s application portfolio, the bank came to the conclusion that it could reap significant time and money savings by modernizing their IT investments to operate as a Private PaaS that would directly address the identified inefficiencies.

The Ken Blanchard Companies recognized that the traditional classroom-training model for learning was evolving and new efficient and cost-effective models were needed for delivering leadership content to a wider audience. They knew by utilizing scalable cloud-based technology, accessible on any device -- smartphone, tablet, desktop, or laptop -- at any location, they could repackage their 35 year-old world-class content and reach a brand new audience of emerging leaders. Blanchard had used eLearning for more than a decade, but found the results to be disappointing. The technology was cumbersome and not user friendly. The lessons on the existing Learning Management Systems did not allow for interaction that was essential to making the content come to life. They were never able to deliver eLearning to clients that was consistent with the high standards of The Ken Blanchard Companies.

For years, AECC did not have a formal help desk solution. The users would call in or email with questions or service requests to get help from the IT department. With every request being processed manually, it was a very inefficient system, resulting in long wait times for the end users. AECC took steps to resolve this issue and selected their first help desk solution, System Center Service Manager was originally deployed a year prior. For the first year, the IT team worked with the platform exclusively, with no add-on solution to simplify the daily management process. While using Service Manager, they realized the need for a more user-friendly, intuitive interface to help workers manage everyday tasks, while retaining the agile backend automation capabilities. After conducting significant research into their options, the AECC team selected Cireson to help resolve their pressing Service Manager needs.

Loyola’s University IT department, managing over 3,500 devices across the campus, had been using a service desk product to automate and fulfill service requests for a number of years. They were quite familiar with the management of the old product, and were generally satisfied with the capabilities it offered. It also allowed them to manage their unique non-homogenous environment – while 85% of the students and staff at the university use Windows, the remaining 15% are dedicated Mac users. Once the old service desk product reached end of life, the university decided to switch to Microsoft’s System Center Service Manager. The reason behind it was twofold – the product’s extensive capabilities, as well as lower overall costs. While offering a wealth of capabilities, Service Manager was at times difficult to navigate for those without extensive training and also presented challenges for integration of non-Windows based devices. While the staff was enthusiastic about the potential capabilities of Service Manager, they were unanimous in the decision that – they had to find an add-on to make the solution more user-friendly and more robust for their unique environment. They started looking for an add-on product to speed console operations, streamline workflows and clicks, increase functionality of the product, and allow Service Manager to be functional from non-Windows platforms.

The IT team at Perkins Coie originally used an older version of BMC Remedy. However, to efficiently support over 2,500 users in multiple locations, they needed a more advanced solution with better automation features. The IT team had two options – to upgrade the Remedy solution, or to go with another offering. After looking at a few options, they decided to deploy System Center Service Manager. It was more cost-effective than an upgrade of the old system, and it offered many of the features they wanted. To alleviate some of the setbacks they experienced with Service Manager, the Perkins Coie IT team turned to Cireson. The IT team hoped to achieve 3 main goals with the deployment of the new system: to remove manual steps from their daily operations (such as data entry of the incoming email volume), to create a better reporting system, and a better automation system, integrated with other tools.

Consumers increasingly expect a seamless experience to pay for products and services wherever they are, and Clover’s wireless POS solutions and connected services make that possible. By managing connectivity using Control Center, Clover (a First Data company) can provide merchants with secure, reliable payment and business productivity solutions anywhere they do business, whether at a fixed location, online or on the road.

The demand for energy efficiency and more environmentally conscious use of resources is transforming the way utility companies operate. Upgrading existing infrastructures to meet these demands requires new technologies that can provide visibility and control over multiple points in the distribution systems. Peterborough Utilities needed a solution to monitor and manage water treatment, electricity distribution, and utility usage effectively. The company faced challenges in gaining insight and control over mission-critical applications, ensuring that smart switches and metering units were operating properly, and managing issues that arose in the distribution network.

SCSI, a leading provider of 3G/4G and M2M communication solutions for the electronic security sector in Australia and the APAC region, faced the challenge of managing tens of thousands of SIMs in their DirectWireless network. Ensuring reliable and efficient day-to-day operations was critical, especially for mission-critical security communications. The need for automated connectivity management was paramount to streamline operations, verify SIMs and network functions, and provide analytics, reporting, and billing support. Without an effective solution, SCSI risked higher operational costs and potential service disruptions, which could compromise their reputation and customer satisfaction.

As populations age and the cost of healthcare rises, the use of telecare and telehealth is increasing. These forms of remote care promise to make independent living more feasible for seniors, ensuring their wellbeing, safety, and access to quality care in emergency situations. Motech Electronic Devices is expanding on this promise with the power of the Internet of Things (IoT). Previously, telecare was only delivered at home, using analog-based technologies. So, if a person fell outside of their home, the service was not available. Motech addressed that problem with CareClip, a discrete, wearable, mobile device, supported by monitoring, tracking and communication services, that gives active seniors the assurance of constant access to care and emergency services wherever they go.

Logitrac faced significant challenges in managing a broad customer base across various industries, requiring efficient and secure communication from devices to data centers. The company needed a solution to optimize SIM connectivity, manage device configurations, and provide real-time data to customers. Additionally, Logitrac struggled with visibility and control when working with partners not using the Cisco Jasper platform, leading to inefficiencies and increased costs.

Unreported urban gun violence poses a serious threat to the safety of neighborhoods and entire communities. By the time the police receive a 911 emergency call, they’ve already lost precious time — time that could be used to locate the crime scene, secure evidence and save lives. When responding to gun violence, intelligence is everything, and having access to the most precise, detailed and timely data helps law enforcement in the fight against illegal gun crime. Before the company implemented Control Center in early 2013, all networked sensors were managed manually. SST had no visibility into whether sensors in the field were working correctly unless customers reported problems. Managing data plans and controlling how much SST was spending on data over different carrier networks presented additional challenges.

Oil and gas companies operate extensive networks of facilities, often in remote and challenging terrains. Ensuring the safety and security of assets and personnel while keeping equipment in top working order is a high priority. Osprey Informatics needed a reliable infrastructure to manage mission-critical systems remotely. They required a solution that could provide real-time insights, streamline testing processes, and prevent unforeseen budget issues.

Observant provides a cloud-based integrated farm information management platform. The company’s IoT-enabled equipment and sensors capture a variety of data–from weather and soil conditions to pump and tank levels–to help agricultural customers manage their assets and drive better results. Observant also offers a line of self-installed kits, which are especially popular with small family farms. The company credits Cisco Jasper with the success and rapid adoption of the kits and the resulting cost savings for the growers. Control Center and the API integration allow Observant to automate and streamline product onboarding and support. As Observant grows and expands its geographical reach and customer base, the company continues to rely on Cisco Jasper to scale their solutions and service offerings.