Arc XP wanted to boost its security monitoring capabilities and its defense-in-depth strategy so it could quickly detect and respond to attacks on its web applications and APIs. As an organization with divisions that operate autonomously, Arc XP wanted a single source of truth that could enable more effective collaboration among its distinct teams. In addition, Arc XP needed to detect suspicious behavior in its customers' code. The Arc XP platform allows customers to run their own code inside the Arc XP application, creating a shared security responsibility model with Arc XP responsible for the platform and its customers responsible for its code.

Sensirion, a leading manufacturer of high-quality sensors and sensor solutions, was facing the challenge of monitoring information from multiple different sources due to the rapid speed of digitalization. The company had infrastructure across multiple sites and customers around the globe across multiple different time zones, making unifying Sensirion’s monitoring capabilities a complex task. The company was using a static legacy product with no auto-discovery and dependency recognition capabilities. Sensirion needed an enterprise IT platform that could help solve these problems with automation and built-in logic.

SPS Commerce is a leader in providing cloud-based supply chain management software to retailers, suppliers, third-party logistics providers, and partners. With the world’s largest retail network, SPS connects over 75,000 organizations in the retail industry together, handling more than $2 billion in gross merchandise value each day. At the heart of its operations are 800 servers in production across multiple data centers. SPS must manage, monitor, and troubleshoot hundreds of applications on those servers, and required an agile, scalable monitoring solution. Like many organizations, SPS is also adopting containers and Kubernetes container orchestration in production to drive more cost savings and accelerate development. To unlock the full potential of containers, they needed a solution that could also offer monitoring for Kubernetes clusters and the applications running within them.

Carrier Global Corporation, a global leader in building and cold chain solutions, was facing challenges with its hybrid infrastructure. The company had recently spun away from a former parent company and was involved in multiple mergers and acquisitions. This resulted in a mix of old and new architectures in their environment, including legacy architectures in their factories that needed to be removed. Carrier was looking to increase visibility into their growing hybrid environment, reduce Mean Time To Repair (MTTR), and proactively monitor their infrastructure through automation to identify and resolve issues as quickly as possible.

The healthcare organization faced a major challenge when a natural disaster came uncomfortably close to one of their data centers. This prompted the IT organization to augment their existing business continuity plans. The organization needed to ensure that doctors and members had up-to-date access to patients’ records and a patient portal for information from the hospital Electronic Medical Records (EMR), even if the primary data center was unavailable for any reason. The major challenge was how to efficiently and effectively replicate the EMR applications and other existing information in the redundant data center. They needed to consider both the initial transfer and the subsequent daily updates.

The manufacturer was facing issues with application access from their remote manufacturing and warehouse locations to their data center. Their legacy tools did not provide the necessary visibility into their Multiprotocol Label Switching (MPLS) network between the data center and their 50+ locations to see what was consuming the bandwidth and why there were intermittent disruptions. With revenue, customer satisfaction, employee productivity, and end-user experience at top of mind for this IT team, they quickly pursued a strategy to bring visibility into their domain.

The company was undergoing a digital transformation to improve business operations efficiency. This included a shift in real estate plans with new data centers opening and older ones closing. These migrations involved new locations, a mix of company-owned and third-party facilities, and coordination with service providers contracted to manage some data center operations. The company also wanted to transition to next-generation 40GB network speeds to better support new digital platforms, next-generation security tools, and the company’s users. Additionally, the company was transitioning certain business applications and services to a hybrid Cloud environment that included both Amazon Web Services and private Cloud platforms. The Network Engineering and Security teams needed to monitor and assure that service quality and data security were not adversely impacted by Cloud migrations.

The company’s distributed, worldwide factories are critical to achieving overall production quotas, and they must perform as well as the main manufacturing facilities. Not surprisingly, the distributed plants rely heavily on IT technology, such as automated assembly lines that communicate instructions and status between equipment on the lines. In addition, not all the company’s remote facilities use centralized IT services; rather, they use locally hosted applications. These remote facilities are run on a “network in a box,” where VMware ESX servers are used to host manufacturing / production applications that are responsible for bar code scanning, printing, and communications as well as underlying network protocols like DNS, file services, and LDAP. These applications are critical to operating the production line and business processes at the plants. When communication between machines slows or stops, the symptoms may not be quickly apparent locally and can persist for a few hours, leading to delays on the lines, halting the lines completely, or creating issues requiring rework.

The pharmaceutical company was undergoing a strategic transition towards prioritizing the deployment of open compute platforms. The Network Infrastructure team found the open compute approach appealing due to increased flexibility and reduced capital expenditures (CAPEX) and operating expenses (OPEX). However, they were also scrutinizing their investment in the packet broker hardware appliances deployed at the primary data center. The team found the packet broker appliances were costly to update, with additional hardware-based packet blades required for some new features, at additional CAPEX and OPEX. The team needed a seamless transition from the legacy network monitoring solution to their preferred open compute platform.

The manufacturer was in the process of migrating some critical business services to Amazon Web Services (AWS) and implementing a new Internet Service Provider (ISP) hosting environment in the primary data center. They needed to ensure a consistent highest quality end-to-end visibility in the hybrid cloud. Critically important to their day-to-day operations were key business services, including enterprise resource planning (ERP), SAP, sales operations, inventory management, and customer relationship management (CRM) applications. If any of these applications experience slowdowns or disruptions before, during or after the migration process, the impact on revenue, production, and customer service can become significant. The world was in its earliest stages of dealing with the possibility of dramatically increased remote workers/work-at-home in response to the COVID-19 pandemic. This added to both the importance and urgency of adding visibility for performance analysis for the ISP hosting environment, given the possibility of having tens of thousands of employees working from home around the world.

Alcoa, a leading producer of primary and fabricated aluminum, aimed to integrate sustainability with its business operations to enable financial success, environmental excellence, and social responsibility. The company needed to ensure full compliance with regulations, standards, and company policies across its global operations. Alcoa also sought to continuously improve its management processes to drive operational excellence. The challenge was to manage compliance with over 1,200 active permits, including 2,500 rules and 225,000 requirement citations, across 250 jurisdictions worldwide, as well as adhering to 87 Alcoa corporate standards and a host of international standards.

BASF, the world’s largest chemical producer, was facing challenges in managing plant risks and safety processes. The company was using Word, Excel, or specialized desktop software to document process hazards, leading to inconsistencies in documentation across the global organization. Staff members were using different languages for classification and different methods for HAZOP assessments and data collection. This lack of consistency limited the visibility of BASF managers across facilities and hindered comparisons of issues and safeguards. Comparisons had to be done 'intellectually', by experienced staff reviewing documents that were up to 300 pages long, which was inefficient, time-consuming, and labor-intensive.

Cummins Inc. embarked on the task to enforce a list of prohibited chemicals among its locations worldwide. The list of 50 substances that were internally selected and potentially hazardous to employees and environment must be screened from more than 16,000 SDSs (Safety Data Sheets) utilized in the corporation globally. This represented a major challenge given some inaccuracies in outdated SDSs, partially disclosed ingredients and on-going procurement of materials potentially containing prohibited ingredients. Moreover, monitoring the number of SDSs containing prohibited chemicals as a key indicator and the ability to identify and filter SDSs which sites plan to upload into the system (SDS management tool) would become critical actions in the overall project.

The apparel firm was facing several challenges in managing its chemical compliance systems and processes. The company was using manual systems and processes for managing chemical SDS information, including binder storage and manual label printing at each of their facility sites. This created critical issues in chemical data management, updates, and reporting. The firm was dealing with siloed and limited access to safety data sheet (SDS) documents through a paper-based system. The label-making and formatting were done manually. The company was using a large quantity and variation of chemicals in their manufacturing process. There was also a lack of insight on the environmental impact of these chemicals.

Uprise, an ad-tech company, uses a 'continuous delivery' approach for its software development, pushing around 20 new software releases into production each day. Each new release can affect the platform’s performance, making it crucial to monitor results in a timely fashion to determine if the new release should be kept in production or rolled back. The ad tech environment itself has many moving parts, each of which is a potential point of failure. These can include server issues, changes at the ad affiliates, introduction of ad blocking software, or even fraud. Whenever a problem occurs, isolating the source can require complex, time-consuming analysis. Identifying issues in the first place is also tricky, since network traffic behaves seasonally. With the traffic naturally reaching various peaks and valleys throughout the day, noticing a 20% loss or gain at any given point is next to impossible.

Cypress Semiconductor Corporation is a diversified supplier of high-performance, integrated circuits for network infrastructure and access equipment. The company’s manufacturing processes are intensive in both scale and precision, as its billion-dollar wafer fabrication plants conduct and log dozens of intricate manufacturing processes. If its machinery sits idle, the company has serious production problems. If the measurement specifications are off by a fraction of a millimeter, that’s trouble, too. “If you botch a wafer lot by executing a wrong step or mismanaging precision controls, you’ve literally destroyed a million dollars worth of wafers,” said Robert Price, DBA Manager at Cypress. “If any aspect of the system goes down, it will cost you.” This need for reliable, consistent performance has led Cypress to demand absolute perfection from its databases and related services. Simply put, if its systems can’t keep pace with its requirements, the company’s productivity comes to a costly halt.

Emerson Network Power, a global leader in supplying business-critical power solutions, was in the process of centralizing their IT helpdesk in Manila. The goal was to seamlessly integrate the Australian operations with Singapore, Malaysia, and Hong Kong. Emerson used the Infor Enterprise Resource Planning (ERP) solution ‘MK’ as the central hub for information, distribution, and reporting. MK was built on Ingres Database and was integral to the daily operations of Emerson. The cost of downtime per business day was estimated at $1 million AUD. It was essential that a 24x7 disaster recovery resource was available to respond to any situation in a timely manner. Additional local support would be required to properly manage IT networks, systems, and databases for Australia. Due to the consolidating nature of the project, interoperability issues would become visible, and Emerson’s handling process would need continual development and improvement. To take all this work in-house would require hiring a minimum of three full-time employees which was considered an unworkable timeframe. Emerson needed a partner that could provide both the skill sets and knowledge base to service the Ingres database underlying the MK application, and provide a 24x7 support service with the highest level of support and continuity.

Magna, a leading global automotive supplier, had built a successful application called MAGIC that manages their complete production line as they manufacture and supply parts to car companies such as BMW, Bentley, and Land Rover. The application runs on Actian Ingres and Actian OpenROAD. However, Magna had limited internal resources to manage and monitor MAGIC, and they were looking to outsource this to a third party. The previous management of the application was done by Computacenter.

The City of Mesquite was facing a challenge with the management of multiple solutions and vendors. Although it was manageable, it was not ideal. The city was in the process of a capacity purchase and upgrade of existing infrastructure, which led to an overall platform review. This situation prompted the city to consider HPE SimpliVity Hyperconverged Infrastructure as a solution to their challenges.

Dairylea's aging infrastructure consisted of three HP EVA storage arrays for their VMware environment, running over 100 applications critical to Dairylea's business units. While the production environment was stable and meeting the requirements, backup and disaster recovery had been a significant challenge for many years. Continued weekly backup failures and the recognition that recovery from a disaster could take over 48 hours compelled the IT team to seek a replacement to their overall backup and DR approach. Jeremy Wheeler, Dairylea's Innovation Architect, and his team spent months looking for a cost-effective solution that would allow the company to better protect critical data and deliver RPOS of less than 24 hours and RTOs of less than 4 hours in the event of a significant outage or disaster in the primary environment. Given a limited staff, Dairylea needed to ensure that the solution would be simple to manage, and provide a straightforward failover process in the event of a real outage. Given cost constraints, Dairylea needed the solution to be bandwidth efficient and deliver replication without impacting users of the production application environment.

The Coughlan Companies, a multinational corporation with a central data center in Minnesota and four offices throughout the U.S. and the U.K., was facing challenges with its fragmented IT environment. The company relied on a mix of legacy equipment across its different sites, which was becoming increasingly inefficient, risky, and costly to operate. The IT team had to manage the entire multinational operation from Minnesota, with little or no IT support at the remote locations. Managing the disjointed IT environment was a manually intensive, time-consuming endeavor involving a number of distinct administrative systems. Moreover, a full remote system backup or restoral could take days using the company's legacy data protection and recovery tools. The company planned to refresh and standardize its remote office infrastructure to eliminate operations expense and complexity, improve performance, and mitigate risks.

Abba Technologies was operating its IT environment on a complex system that included 9 ESXi hosts, fiber channel switches, two enterprise class storage arrays, several different backup solutions, and 7.5TB of off-site deduplication backup. This created a complex management environment for Abba Technologies and its customers. The company's five-year-old legacy infrastructure was nearing its end-of-life utility and a hardware refresh was needed. The company was faced with the decision of whether to update its existing infrastructure, which would involve a costly upgrade but allow the company to avoid a complete renovation, or make the switch to a new technology that could address its goals of updating old equipment and simplifying the IT infrastructure.

The Neenan Company and NexCore Group, both operating in the construction and real estate industries, were facing challenges with their existing disaster recovery methods. As the quantity of data grew between the two businesses, so too did the disaster recovery requirements within their data centers. They were in constant danger of a crippling hardware failure, which could result in downtime up to, and even exceeding, 48 hours depending upon how many hard disks were damaged. In addition to the serious recovery-time disadvantage, both companies had significant concerns regarding natural disasters and potential damage to the physical equipment within the data centers. Given the weekly tape pick-up cycle, they were seeking a better system that did not risk an entire week’s worth of work. While improving both companies’ disaster recovery capabilities was a top priority, they also saw an opportunity to conduct a technology refresh of the two data centers and leverage a new solution to reduce annual maintenance and operating expenses.

The Neenan Company was facing challenges with their existing IT infrastructure. They had a mandate to implement Disaster Recovery (DR) and improve their backup and recovery systems. The management of multiple solutions and vendors was proving to be a burden for them. They were looking for a solution that could consolidate their data center, modernize their infrastructure, and provide support for their remote and branch offices. They also needed a solution that could handle their production applications.

Princess House, a leading online retailer of housewares, crystal and collectables, was facing challenges with its aging IT systems which were becoming increasingly inefficient, risky and costly. The retailer’s legacy IT infrastructure included Dell PowerEdge servers and EqualLogic storage systems—all deployed in a single data center. The IT department relied on four different data backup and recovery tools to protect a variety of enterprise and line-of-business applications. Using the fragmented data protection solutions, the IT team was able to back up fewer than 30% of the company’s virtual servers. Disasters or equipment failures had the potential to impair IT services and disrupt business; restoring critical applications could take hours or even days using the legacy data protection solutions. Dissatisfied with Dell’s customer support, and unhappy with the performance, reliability and economics of the company’s aging IT systems, Sean Lane, IT Manager for Princess House, initiated a data center modernization program.

Etablissement Francais du Sang, a healthcare provider based in France, was facing challenges with their existing infrastructure. They had to manage multiple solutions and vendors, which was manageable but not ideal. The need for a capacity purchase and upgrade of their existing infrastructure led to an overall platform review. This prompted them to consider HPE SimpliVity Hyperconverged Infrastructure.

NovAtel, a Canadian telecommunications equipment company, was facing the challenge of managing an outdated infrastructure that needed complete replacement. The management of multiple solutions and vendors was manageable but not ideal. The company was in need of a modern, efficient, and integrated solution to replace its old infrastructure.

Neil Medical Group’s multivendor IT environment had reached the end of its useful life. The Group’s legacy infrastructure—a mix of IBM® AIX® servers, Dell™ rack servers and Dell EqualLogic™ storage systems—was performance-constrained and running out of capacity. And the company’s data protection methodologies, which relied heavily on tape backups, did not provide efficient disaster recovery or full business continuity for critical applications. Chad Benfield, Director of IT for Neil Medical Group sought to improve the performance, reliability and economics of the Group’s IT infrastructure.

The fourth largest Oil and Gas Company in the world as well as integrated energy company with a presence in 29 countries was faced with a major problem: their legacy infrastructure could no longer service all their mission-critical applications. Applications such as Microsoft SQL server, Remote Desktop servers, applications to monitor buoys and wave patterns, and other third-party applications were not running in an optimized or secure state. For disaster recovery, the company used tape backup which was extremely slow and provided no solution for off-site backups for their ships, 200 miles off-shore. Also the existing infrastructure was taking up too much space in the limited room onboard the ships. This Oil and Gas Company sought a technology refresh and a solution that could deliver best-in-class DR capabilities. The Oil and Gas Company had been using six HP servers, NetApp storage, and VSAT connectivity to host ten VMware VMs. The infrastructure was consuming two full racks on the resource-constrained Floating, Production, Storage, and Offloading (FPSO) ship where power, space, and cooling were premiums. This design had been in place for six years. Not only was the rigid, legacy infrastructure inefficient, the architecture also lacked the capabilities and agility needed to support new application requirements their business demanded.

Rhodix IT Services, a small business located in the Netherlands, was facing challenges due to the management of multiple solutions and vendors. This was particularly burdensome during a data center migration or consolidation initiative. The company was in need of a solution that could streamline their IT infrastructure and reduce the complexity of managing multiple vendors.