Aaron Thomas Company Leverages Plex Manufacturing Cloud for Enhanced Inventory Management and Customer Satisfaction
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Plex Manufacturing Cloud
技术栈
- Cloud ERP
- Web-based Customer Portal
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 食品与饮料
适用功能
- 质量保证
- 仓库和库存管理
用例
- 库存管理
- 预测性维护
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Aaron Thomas Company is a full-service contract packaging company providing specialist services from bundle wrapping to pouching, pallet displays, and more. The company serves a diverse range of customers, spanning from Fortune 500 companies to small and midsize businesses within the food industry. Located in Garden Grove, CA, Aaron Thomas Company has established itself as a key player in the contract packaging sector, known for its commitment to quality, transparency, and agility. The company has been recognized with accolades such as “Contract Manufacturing Supplier of the Year,” highlighting its dedication to maintaining high performance levels and quality standards. As a fast-growing company, Aaron Thomas Co. understands the importance of strong customer relationships as a competitive advantage. The company operates in highly regulated industries, including food, nutraceuticals, and pharmaceuticals, where inventory tracking, quality control, and traceability are critical. With a focus on securing future growth and maintaining its reputation, Aaron Thomas Company sought to implement a robust ERP system to address its business challenges and support its expanding operations.
挑战
As a fast-growing contract packaging company, Aaron Thomas Co. recognized that its customer relationships are a great competitive weapon. But to maintain such rapid growth, the status quo of legacy applications, paper and manual processes just weren’t going to cut it anymore. Aaron Thomas Company had one eye on securing its future growth and the other on maintaining its performance levels and quality. This is something that has earned the company accolades such as “Contract Manufacturing Supplier of the Year” – and it is what drove Aaron Thomas Company to set out to find an ERP that could help solve some of its most pressing business challenges. Dealing with customers in highly regulated industries like food, nutraceuticals and pharmaceuticals, Aaron Thomas needs to track 100 percent of their inventory at all times. And as a contract packager, customers fully rely on them for centralized inventory visibility, quality controls and the traceability to perform recalls in a short period of time. To top it off, it was critical to find a new system that could be implemented quickly and scale with a quickly growing business.
解决方案
Aaron Thomas ultimately implemented the Plex Manufacturing Cloud, coming in 20 percent under budget enabling complete real-time visibility into inventory, automating the quality control process, and providing customers with the transparency and self-service to continue to scale operations. Plus, employees can remotely manage the business across the three distributed plants whether in an airport, car or at a remote office. Now, locating lost inventory is simple because every piece of information is tracked in Plex. What used to take hours, now takes minutes. And the company now has fully standardized quality control and compliance processes in the cloud. Users can instantly monitor which internal and external audits have been completed, when they were performed, and by whom. And best of all, mock recalls can now be conducted in a mere 7 minutes with all documentation sent to a customer in under an hour – a process that previously took several people and several days. In moving to the Plex Manufacturing Cloud, Aaron Thomas has been able to achieve all their goals. The company’s quality department has gone completely paperless with Plex and executes most of their work exclusively on tablets. Mock recalls now happen in a matter of minutes, and customers can access their information 24/7 from anywhere, allowing Aaron Thomas to handle three times as many customers without adding headcount. Best of all, Plex gives Aaron Thomas room to grow well into the future. Cloud-based ERP is almost infinitely configurable, so it can constantly be conformed to a food and beverage manufacturer’s evolving needs.
运营影响
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