Access Professional Systems 通过 CallRail 增强客户视角
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 矿业
- 电信
适用功能
- 销售与市场营销
关于客户
Access Professional Systems 是一家专门从事安全和流程自动化解决方案的公司。
挑战
Access Professional Systems 希望跟踪其业务的各个方面并从客户电话中获得见解。
解决方案
他们实施了 CallRail 营销分析平台，该平台为电话提供转录、标记和监听功能。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Underground Mining Safety
The goal was to produce a safety system to monitor and support underground mining operations; existing systems were either too simple (i.e. phone line) or overly complex and expensive, inhibiting deployment, and providing little-to-no support in event of an accident. Given the dangerous nature of the mining work environment and the strict regulations placed on the industry, the solution would have to comply with Mine Safety and Health Administration (MSHA) regulations. Yet the product needed to allow for simple deployment to truly be a groundbreaking solution - increasing miner safety and changing daily operations for the better.
Case Study
Mining Firm Quadruples Production, with Internet of Everything
Dundee Precious Metal’s flagship mine, in Chelopech, Bulgaria, produces a gold, copper, and silver concentrate set a goal to increase production by 30%. Dundee wanted to increase production quality and output without increasing headcount and resources, improve miner safety, and minimize cost.
Case Study
Fastenal Builds the Future of Manufacturing with MachineMetrics
Fastenal's objective was to better understand their machine downtime, utilization, quality issues, and to embrace cutting-edge manufacturing technology/process improvement capabilities to bring their team to the next level. However, there was a lack of real-time data, visualization, and actionable insights made this transition impossible.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
