Qlik > 实例探究 > ADP offers its clients unique added value with QlikView Reporting and Analysis

ADP offers its clients unique added value with QlikView Reporting and Analysis

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公司规模
Large Corporate
地区
  • Europe
国家
  • Netherlands
产品
  • QlikView Reporting and Analysis
  • ADP Pion
  • ADP Perman
  • ADP Workforce
技术栈
  • Oracle
  • MS SQL Server
  • Interbase
  • XML
  • ASCII
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • Professional Service
适用功能
  • 人力资源
用例
  • 实时定位系统 (RTLS)
服务
  • 数据科学服务
  • 系统集成
关于客户
ADP Netherlands BV is a part of international market leader ADP Inc. The company offers a wide range of HR, payroll, tax, and benefits administration solutions from a single source. ADP supports companies with solutions and advice on efficient payroll, benefits, and personnel administration. The company provides services to approximately 1.2 million employees in over 6,000 companies every month. ADP's administration provides customers with a multitude of business-critical information, which ADP organizes to provide end users with a clear overview. The company's clients include large and small companies and governmental organizations.
挑战
ADP Netherlands BV, a part of international market leader ADP Inc., provides a wide range of HR, payroll, tax, and benefits administration solutions to approximately 1.2 million employees in over 6,000 companies every month. The company was facing a challenge in providing its customers with relevant and easily accessible information about Human Resources. The static reports generated by ADP using Cognos Imprompto and Clarion Report Writer were not meeting the dynamic reporting and analysis needs of their clients. The HR departments of their client companies were becoming more accountable and needed to provide information directly to the board of directors. This required the HR departments to have their business processes clearly mapped out. Furthermore, line managers needed feedback and overviews of various HR aspects such as employees with a high number of sick days.
解决方案
To meet the demand for dynamic and flexible reporting and analysis, ADP Netherlands composed a Package of Requirements and decided to implement QlikView. QlikView provided a dynamic solution that could cater to the varying reporting and analysis needs of each client. ADP started building QlikView applications on their varying Human Resources solutions in early 2006. They first implemented QlikView on Pion, a solution used by governmental organizations. ADP decided to build a data warehouse on Pion’s data source, which also enabled their customers to add data sources if required. After laying the groundwork, approximately 150 reports were created for Pion using QlikView. Additionally, a dashboard was developed containing important KPIs. After the deployment of the QlikView reporting and analysis module for Pion, ADP immediately moved on to the implementation of QlikView into ADP’s other systems for Human Resources.
运营影响
  • ADP was able to provide a dynamic and flexible solution for reporting and analysis of payroll, benefits, and personnel administration information.
  • The implementation of QlikView allowed ADP to stand out from its competitors by providing unique features such as a dashboard containing important KPIs and the ability for both the Human Resources manager and line managers to easily extract data and perform detailed analysis.
  • The QlikView Reporting and Analysis module was implemented into ADP’s other systems for Human Resources after its successful deployment for Pion.
  • ADP was able to provide its clients with the ability to quickly and easily test hypotheses and see any causal connections instantly.
数量效益
  • Over 2,500 ADP customers use the QlikView Reporting and Analysis features.
  • The implementation of QlikView resulted in higher customer loyalty and increased customer satisfaction.

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