技术
- 应用基础设施与中间件 - 事件驱动型应用
- 机器人 - 自动导引车 (AGV)
适用行业
- 汽车
- 电信
用例
- 租赁金融自动化
- 车辆性能监测
关于客户
客户是一家从事消费金融业务的印度非银行金融公司(NBFC)。他们的服务包括两轮车贷款、忠诚客户贷款(现有客户的补充贷款)、财产贷款和商业贷款。他们为全国数百万需要车辆贷款的客户提供服务。客户希望通过自动化收集和验证车辆数据的过程来提高贷款处理效率和准确性。
挑战
该客户是一家印度非银行金融公司 (NBFC),在为全国数百万客户处理车辆贷款时面临挑战。在发放贷款之前,客户必须抵押车辆,这需要有关车辆的详细信息。这些数据必须从政府网站和应用程序中手动获取,这个过程不仅耗时,而且容易出错。这种手动流程降低了员工的整体生产力并增加了成本。客户正在寻求一种解决方案来自动化收集数据和注册车辆的过程,以提高整体效率。
解决方案
Datamatics 是一家技术公司,研究了整个流程并实施了首个移动自动化解决方案。他们将其专有的机器人流程自动化 (RPA) 解决方案 TruBot 与使用 APM 服务器的移动应用程序集成。这在几天内清除了现有的积压订单。该机器人会自动从网站和应用程序中捕获相关车辆数据,并在发放贷款之前根据客户的姓名验证数据。这种自动化显着减少了贷款处理中的周转时间和出错风险。
运营影响
数量效益
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