技术
- 传感器 - 液位传感器
- 传感器 - 磁力计
适用行业
- 建筑物
- 零售
用例
- 面部识别
- 搜救
关于客户
BBVA Compass 是一家美国银行公司,在全国拥有 649 家分支机构。其中近 25% 的分支机构位于德克萨斯州南部,控股公司总部位于休斯顿。按存款市场份额计算,BBVA Compass 是美国 25 家最大商业银行之一。该银行为全国各地的广泛社区和客户提供服务。它致力于确保灾难期间对其运营和服务的干扰降至最低,以维持其在客户中的声誉和信任。该银行拥有专门的业务连续性和灾难恢复团队,他们不懈努力,确保灾难期间员工的安全和业务运营的连续性。
挑战
2017 年 8 月下旬,飓风哈维袭击德克萨斯州南海岸,造成前所未有的洪水和破坏。 BBVA Compass 是一家美国银行公司,其 649 家分行中有近 25% 位于德克萨斯州南部,受到了严重影响。飓风影响了员工的个人生活,关闭了行政大楼和分支机构,并使自动柜员机停机。作为美国 25 家最大商业银行之一,BBVA Compass 保持运营尽可能减少中断以服务所有社区和客户至关重要。如果没有适当的计划,业务中断,无论规模大小,都可能对员工和客户产生长期的负面影响。因此,业务连续性规划对于 BBVA Compass 确保员工安全和企业在此类灾难期间生存至关重要。
解决方案
BBVA Compass 拥有一个业务连续性和灾难恢复团队,采用 BBVA 集团传承的模式。该模型规定指导来自自上而下,而执行则自下而上。银行的每个部门,包括设施、运营、安全、零售、工程、人才和文化等,都制定了在发生损失或灾难时实施的计划。业务连续性团队负责监督此规划,并与国家级连续性团队一起管理该计划。当像飓风哈维这样的灾难来袭时,业务连续性团队会与其合作伙伴 StormGeo 一起监控情况数天,并定期与国家级连续性团队会面,以确保协调和计划实施。 StormGeo 为 BBVA Compass 开发了一款产品,可根据某些指定级别评估天气威胁。当天气预报达到一定的威胁级别时,国家级连续性团队就会聚集在一起,开始制定行动计划。
运营影响
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