Black Hills Energy ReEnergizes IT with Nutanix Enterprise Cloud and AHV
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Nutanix Enterprise Cloud Platform
- Nutanix AHV
- Prism management solution
- Citrix XenDesktop
- Citrix XenApp
技术栈
- Nutanix Enterprise Cloud Platform
- Nutanix AHV
- Prism management solution
- Citrix XenDesktop
- Citrix XenApp
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
- 平台即服务 (PaaS) - 连接平台
适用行业
- 公用事业
适用功能
- 商业运营
- 设施管理
用例
- 远程资产管理
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Black Hills Energy is a prominent energy provider serving 1.2 million natural gas and electric utilities customers across eight states in the United States, including Arkansas, Colorado, Iowa, Kansas, Montana, Nebraska, South Dakota, and Wyoming. The company is committed to delivering reliable energy services and has a strong focus on customer satisfaction and operational efficiency. As a large corporate entity, Black Hills Energy continuously seeks innovative solutions to enhance its service delivery and maintain its competitive edge in the energy sector. The company’s decision to upgrade its IT infrastructure reflects its dedication to leveraging advanced technologies to improve service reliability and customer experience.
挑战
Black Hills Energy faced stability and manageability challenges with their existing storage and hypervisor environment. The company had deployed virtual desktops for all internal users in 2011 using Citrix XenDesktop and traditional servers and SAN storage systems. As the infrastructure aged, it became necessary to refresh the system to ensure continued efficiency and reliability. The IT team at Black Hills Energy decided to upgrade to Nutanix due to its strong reputation and the need for a more stable and manageable solution. The existing environment was experiencing instability and unplanned outages, which prompted the decision to move to a more robust infrastructure.
解决方案
To address the challenges faced, Black Hills Energy implemented the Nutanix Enterprise Cloud Platform, which included Nutanix AHV native virtualization and the Prism management solution. The company purchased six Nutanix 3000-series blocks for its Citrix environment, deploying them in an active-active configuration across its data centers. This setup was designed to enhance the stability and performance of their virtual desktop infrastructure (VDI). Additionally, Black Hills Energy deployed a separate cluster in each of its two data centers to support the company’s Genesys call center application. The transition to Nutanix AHV was driven by the need to eliminate the instability and unplanned outages experienced with the previous hypervisor. The move to AHV provided a more stable and reliable environment for running Citrix XenDesktop and other enterprise workloads. The successful deployment of Nutanix systems and the positive results achieved with the Citrix desktops on AHV led Black Hills Energy to decide to migrate its Citrix XenApp environment from the competitor’s hypervisor to AHV as well.
运营影响
数量效益
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