技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 电信
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 智慧校园
服务
- 系统集成
关于客户
Blue Key Property Management 是一家成立于 2019 年的物业管理公司,总部位于阿肯色州小石城。该公司管理着单户和多户房产的投资组合。在业主兼物业经理 Jessica Watts 的领导下,该公司迅速扩大了其产品组合,并专注于可持续增长。该公司之前使用 Buildium 作为软件解决方案,但后来改用 AppFolio Property Manager,因为后者在管理日常任务、简化操作和提供更加用户友好的体验方面具有卓越的能力。
挑战
Blue Key Property Management 是一家位于阿肯色州小石城的快速发展的物业管理公司,其之前的软件解决方案 Buildium 面临着挑战。该团队因流程效率低下和数据不一致而陷入困境,随着组织的发展,这些问题似乎只会变得更糟。会计系统问题尤其严重,导致团队及其会计师混乱且效率低下。该公司需要一种更加用户友好、高效且可靠的软件解决方案,帮助他们管理不断增长的单户和多户房产组合、简化运营并释放团队带宽以开展更多高价值工作。
解决方案
Blue Key Property Management 决定改用 AppFolio Property Manager,这是一个专为扩展而设计的强大平台。该软件提供了更干净、更用户友好的体验以及更好的租户门户。 AppFolio 的智能自动化功能有助于提高效率并优化单位与员工的比例。日常任务由 AppFolio 管理,使团队能够专注于高影响力的工作,而不会感到负担过重或冒着漏掉事情的风险。该软件还提供了在任何地方、任何设备上进行操作的能力,使团队可以轻松保持联系。 AppFolio 中的无缝在线维护工作流程使维护团队能够数字化操作、简化流程并提高组织透明度。在线业主门户提供了对物业绩效的实时洞察,并可以轻松访问文档、工单、报告等。在线租户门户为居民提供了自助服务选项,例如提交维护请求、在线支付租金以及通过集中中心进行通信。
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