技术
- 功能应用 - 企业资产管理系统 (EAM)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 建筑与基础设施
适用功能
- 设施管理
- 维护
用例
- 资产健康管理 (AHM)
- 资产生命周期管理
服务
- 系统集成
- 培训
关于客户
雪佛龙是世界领先的综合能源公司之一,不断致力于为全球数百万人提供可靠、负担得起且更加清洁的能源。他们相信人类的聪明才智能够带领我们走向更光明的未来。他们是创新者,甚至包括支持其全球办事处的设施维护和工作场所解决方案。管理雪佛龙工作场所的部门称为 CEMREC(雪佛龙环境管理和房地产公司)。他们负责管理雪佛龙经营业务的 47 个国家/地区的大量建筑群,确切地说是 1,282 座建筑。该集团的使命是通过成为其供应商值得信赖的合作伙伴来提高其全球业务的设施维护质量。
挑战
雪佛龙是一家领先的综合能源公司,通过其子公司雪佛龙环境管理和房地产公司 (CEMREC) 管理着遍布 47 个国家的 1,282 座建筑的庞大投资组合。最初,雪佛龙每个地点的员工都在支持自己的工作场所。然而,随着建筑组合的增长,他们实施了集成工作场所管理系统 (IWMS),以更好地支持工单管理并了解其建筑的运营方式。不幸的是,每个建筑运营团队都定制了 IWMS 以适应他们的工作流程,从而无法进行升级和改进,更重要的是无法进行业务分析。雪佛龙需要一种更好的方式来处理设施运营,提供灵活性、可扩展性和功能性,以创建他们为未来不断变化的工作场所设想的平台。
解决方案
雪佛龙在德勤咨询服务的帮助下,采用了 Nuvolo Connected Workplace 平台,并将其命名为 OMNI。 OMNI 捕获所有位置、工作和资产数据。雪佛龙通过利用 API 架构,利用 OMNI 转变了设施运营,以便供应商可以“插入”他们的系统和流程,标准化所有设施的数据和工作,并确保他们拥有捕获的所有数据。他们创建了一个标准技术接口(API),允许供应商“插入”他们的维护管理工具。现在,供应商入职或供应商更换是通过拔掉一个电源然后插入另一个电源来完成的。雪佛龙还运营着八个较小的工厂,由内部员工而非供应商负责。 OMNI 允许内部运营使用 Nuvolo 产品。无论工作是内部完成还是由供应商完成,所有数据都具有相同的外观,使其成为业务分析的一个数据集。
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