Circadence® optimizes SharePoint and CRM performance, enabling AMX to efficiently service customers worldwide

公司规模
Large Corporate
地区
- America
- Asia
- Europe
- Middle East
国家
- United States
- Australia
- France
- India
- Netherlands
- Russia
- Singapore
- United Arab Emirates
- United Kingdom
产品
- Circadence MVO™ 1200 WAN Optimization suite
技术栈
- SharePoint
- Microsoft Dynamics CRM
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 电子产品
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 系统集成
关于客户
AMX is a company that provides hardware and software solutions to simplify the way people interact with technology. As the number of technologies and operating platforms at work and home increases, AMX solves the complexity of managing these technologies with reliable, consistent, and scalable systems. AMX’s award-winning products span control and automation, system-wide switching, and audio/video signal distribution, as well as digital signage and technology management. AMX solutions are implemented worldwide in conference rooms, homes, classrooms, network operation centers, hotels, entertainment venues, and broadcast facilities. Headquartered in Richardson, Texas, AMX has regional offices throughout the United States and locations in 86 countries, including England, France, Australia, India, Russia, Singapore, the Netherlands, and Dubai.
挑战
AMX, a company that simplifies the way people interact with technology, was facing challenges with its SharePoint and Microsoft Dynamics CRM deployment. The company has regional offices throughout the United States and locations in 86 countries. The effectiveness of these tools was dependent on the strength of its underlying network. Worker productivity was constrained as SharePoint documents took a significant amount of time to download from worldwide offices. In addition, CRM users also experienced significant delays when uploading or downloading attachments or printing reports. These network performance challenges created uncertainty and employee dissatisfaction, which substantially reduced the productivity and effectiveness of the company’s workforce.
解决方案
AMX installed the Circadence MVO WAN optimization solution. As a result, SharePoint users abroad were able to download documents 545% faster, and Microsoft Dynamics CRM users were able to print reports 250% faster. Circadence empowered AMX’s distributed workforce to use Microsoft SharePoint and Microsoft Dynamics to communicate, collaborate, and connect in ways they have come to expect when directly connected to a local area network. The Circadence approach, based on replacing TCP with their patented TMP protocol, accelerates SharePoint applications (including Word, Excel and PowerPoint) up to 40 times faster while substantially reducing bandwidth utilization. Circadence MVO maintains sessions whether the connection is “live” or not. Circadence MVO persists through micro-outages (experienced daily by wireless device users) or “user-induced” connection loss. When connectivity is re-established, the session picks up where it left off.
运营影响
数量效益
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