物联网系统的完整可观察性
公司规模
SME
地区
- America
- Europe
国家
- United States
- Italy
产品
- Datadog IoT Agent
- Datadog Deployment Tracking
技术栈
- AWS IoT Core
- PostgreSQL
- RabbitMQ
- NVIDIA Jetson
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 分析与建模 - 实时分析
适用行业
- 城市与自治市
- 运输
适用功能
- 物流运输
- 维护
用例
- 边缘计算与边缘智能
- 实时定位系统 (RTLS)
- 车载远程信息处理
服务
- 云规划/设计/实施服务
- 数据科学服务
- 系统集成
关于客户
Automotus 是一家路边管理公司，利用在边缘设备上运行的计算机视觉软件帮助城市、车队和企业增加收入，同时减少街道拥堵、提高可持续性和公平性。Automotus 业务的核心依赖于物联网设备，如果这些设备出现故障，他们的业务就会陷入停滞。因此，Automotus 必须全面了解这些设备的运行状况和性能，以及支持它们的下游应用程序和服务。Automotus 的首席技术官兼联合创始人 Harris Lummis 认识到了这一需求，并开始为 Automotus 不断发展的物联网系统寻找全面的监控解决方案。
挑战
Automotus 是一家路边管理公司，其 IoT 设备和扩展云资源面临挑战。他们需要一个强大的监控解决方案，以便能够查看其 IoT 设备以及扩展云资源。事实证明，他们手动和被动的监控方法效率低下。他们无法收集重要的硬件指标，例如网络吞吐量、I/O 负载和内存，这意味着他们经常错过设备性能下降的最初迹象。如果他们的设备停止发送消息，他们就不得不通过 SSH 进入系统并手动对日志进行分类，这是一个极其耗时的过程，需要所有人参与。他们也无法查看对其系统至关重要的管理和后端服务，例如 AWS IoT Core。由于缺乏一个集中式平台来查看和分析这些数据，这些问题变得更加严重。由此产生的盲点阻碍了他们的故障排除过程，他们只能祈祷一切顺利。
解决方案
Automotus 决定联系 Trek10，它是 Datadog 的黄金级合作伙伴，也是一家专注于 AWS 的服务提供商，在下一代基础设施方面拥有专业知识。通过与 Trek10 的对话，Automotus 首次意识到 Datadog 的最低开销、低维护的 IoT 监控方法可以如何改变他们的工程组织。Datadog 的 IoT 代理与 AWS IoT Core 等技术的 IoT 集成，使他们能够查看来自基于 NVIDIA Jetson 的设备的关键性能数据以及来自整个 IoT 生态系统的指标、跟踪和日志。此外，Datadog 的统一平台使他们能够消除盲点并简化故障排除流程，从而使他们的工程师有更多时间构建和增强他们的核心产品。在 Trek10 的帮助下，Automotus 能够立即加入并加速使用 Datadog。Trek10 将 Datadog IoT 代理部署到 Automotus 的设备，并启用他们所依赖的 AWS 服务的集成，使他们能够前所未有地了解整个系统。
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