公司规模
Large Corporate
地区
- Europe
国家
- France
产品
- Datadog Infrastructure Monitoring
- Datadog Log Management
- Datadog APM products
技术栈
- Azure Kubernetes Service (AKS)
- Apache
- JBoss
- Tomcat
- Wildfly
- Oracle
- SQL Server
- PostgreSQL
- Python
- JavaScript
实施规模
- Enterprise-wide Deployment
影响指标
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 连接平台
适用行业
- 铁路与地铁
适用功能
- 离散制造
- 物流运输
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
SNCF 是法国国有铁路运营商,也是全球公共交通服务提供商。该公司在 120 个国家/地区拥有 275,000 名员工,还提供工程和物流专业知识,以协助全球许多公共交通项目。SNCF 长期以来一直被公认为交通运输领域的全球领导者,于 1981 年推出了世界上第一条高速铁路之一——Train à Grande Vitesse (TGV)。自推出这项开创性的公共资源以来,SNCF 实力不断增强。该公司已将业务扩展到法国以外,目前正在全球舞台上取得成功,它提供工程和物流专业知识,以协助全球公共交通项目。SNCF 现在除了是一家公共交通提供商之外,还是一家蓬勃发展的软件公司,它构建了无数内部和面向公众的应用程序来支持其运营、产品和服务。
挑战
法国国有铁路运营商 SNCF 于 2016 年启动了一项重大的数字化转型计划。该计划的目标是通过将 90% 的应用程序迁移到云中并采用 PaaS 和容器化来更新其 IT 基础设施并提高竞争力。然而,SNCF 发现它没有协调一致的监控方法。业务部门一直在独立采用监控解决方案,导致公司总共使用 11 种不同的监控工具。缺乏单一的标准监控工具严重限制了每个团队的监控范围,使得不同的 IT 团队难以就共同的问题进行合作。这显然阻碍了该组织提高竞争力和敏捷性的目标。此外,SNCF 现有的监控工具不是云原生的,导致用户摩擦和额外的管理开销。
解决方案
为了通过数字化转型提高竞争力,SNCF 认为,对于其团队来说,统一采用单一的集中式监控解决方案至关重要。在使用 Datadog 的基础设施监控、日志管理和 APM 产品进行试点项目并取得巨大成功后,SNCF 决定在全公司范围内全面部署 Datadog。在八个月内,SNCF 将 4,800 台服务器(包括 2,000 台生产服务器)、655 个应用程序和 13,000 个容器从旧监控工具迁移到 Datadog。SNCF 团队现在以多种方式使用 Datadog,例如用于警报、故障排除、查看应用程序日志和性能指标以及检查与云提供商的账单。
运营影响
数量效益
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