技术
- 网络安全和隐私 - 安全合规
- 传感器 - 触觉传感器
适用行业
- 电子产品
- 金融与保险
适用功能
- 物流运输
- 质量保证
用例
- 租赁金融自动化
- 人员跟踪与监控
服务
- 测试与认证
关于客户
DFK Hirn Newey 是一家在金融和专业服务领域运营的 B2B 公司。该公司拥有 30 名全职员工,由顾问和商业顾问组成,他们协助客户解决与会计、税务和信息技术相关的各种问题。该公司由董事 Paul Fiumara 领导,负责寻找和实施尖端技术解决方案以提高公司效率。该公司的主要目标是简化其软件应用程序,以提高整体效率并在具有多种专业义务的行业中保持合规性。
挑战
DFK Hirn Newey 是一家金融和专业服务领域的 B2B 公司,在管理其程序和政策方面面临着重大挑战。该公司正在努力应对新软件的快速引入,这导致应用程序、员工的头脑或指导手册中存在着复杂的程序网络。该公司还面临着保持程序文件最新、确保关键员工能够访问系统以及保持合规性方面的困难。董事保罗·菲乌马拉(Paul Fiumara)不断地救火,而不是专注于能让企业更有效运作的高层任务。从传统的纸质系统向电子服务交付的转变使情况进一步复杂化。缺乏结构良好的系统意味着无法发现错误,从而导致效率低下和错误。
解决方案
DFK Hirn Newey 在 SweetProcess(基于云的程序手册)中找到了解决方案。经过彻底的评估后,该公司开始使用 SweetProcess 来记录如何使用其各种计算机应用程序的程序。一旦他们记录了与软件有关的所有内容,他们就开始处理公司的其他领域。 Fiumara 在该计划内创建了一个公告板,以减少电子邮件超载并让员工了解程序变更的最新情况。这也导致了更改的永久记录。此外,Fiumara 和他的团队确保每个程序都记录在 SweetProcess 中,包括对其专业标准的引用。这使他们能够在独立审查期间完全遵守所有专业义务,从而获得专业认证的最高排名。
运营影响
数量效益
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