Associated Fire Protection Ltd 与 FIELDMOTION 进行数字化转型
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
适用功能
- 维护
- 质量保证
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Associated Fire Protection Ltd 是一家家族企业，于 1983 年在 Warrenpoint 成立。多年来，该公司取得了显着的发展，并将其服务扩展到包括火灾报警和应急照明维护、便携式电器测试、员工培训和火灾风险评估。该公司为整个北爱尔兰以及爱尔兰东南部提供服务。 Associated Fire Protection Ltd 的所有员工均接受最高标准的培训，并在需要时定期接受进修培训。该公司通过第三方认证机构（例如 BAFE）确保质量和服务，以确保完全符合所有必需的英国和爱尔兰标准。
挑战
Associated Fire Protection Ltd 是一家成立于 1983 年的家族企业，多年来发展迅速，其服务范围不断扩大，包括火灾报警和应急照明维护、便携式设备测试、员工培训和火灾风险评估。然而，该公司在检查文件、工作表和证书的管理方面遇到了困难。该过程耗时且效率低下，阻碍了公司快速响应客户需求的能力。该公司在安排工作、管理资产和维护合规标准方面还面临挑战。缺乏管理客户详细信息、预约、合同和资产的集中式系统是一个重大挑战。该公司需要一个能够简化这些流程、提高效率并能够实时响应客户需求的解决方案。
解决方案
Associated Fire Protection Ltd 选择 FIELDMOTION 来数字化和简化其运营。 FIELDMOTION 复制并简化了所有检查文书和工作表，并在完成预约后自动为客户生成证书。该解决方案提供了一个集中式系统，只需按一下按钮即可获取所有客户详细信息、预约、合同和资产。该移动应用程序允许现场工作人员在现场填写工作详细信息，发票和证书可以立即通过电子邮件发送给客户。该解决方案还包括作业调度功能，可实现例程自动化并提高效率。计划内的预防性维护功能有助于管理资产并满足合规性标准。该移动应用程序具有离线工作功能，使技术人员能够访问任何资产维修和服务报告的完整现场历史记录，帮助他们更快地解决问题。客户门户提供了透明度并提高了客户满意度。报价功能可以实现即时作业批准和更快的报价转换。
运营影响
数量效益
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