Enclave Properties：利用物联网实现高效的物业管理
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 传感器 - 液位传感器
适用行业
- 建筑物
- 水泥
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 租赁金融自动化
关于客户
Enclave Property Management 是一家成立于 2012 年的垂直一体化开发、建筑和物业管理公司。该公司在北达科他州、南达科他州和明尼苏达州管理着 4,500 多个单位。该公司的流程从开发开始，他们与建筑师合作设计项目。一旦项目建成并获得入住证书，物业管理团队就会接管并管理这些单位。该公司首先是一家投资公司，在管理新房产的同时，他们努力满足并超越投资者的期望。
挑战
Enclave Property Management 是一家垂直整合的开发、建筑和物业管理公司，面临着管理多个地点的 4,500 多个单位的挑战。该公司在管理新物业的同时需要满足并超越投资者的期望。该过程涉及开发、建设和物业管理，需要高效的流程和积极进取的团队。该公司总裁唐娜·史密斯 (Donna Smith) 一直在寻找提高运营效率并实现其目的和目标的方法。该公司还面临着管理不同资产的拖欠水平并改善其收款同时减少坏账的挑战。
解决方案
Enclave Property Management 采用了 AppFolio Property Manager，这是一款物业管理软件，为他们提供了有效管理物业所需的工具。该软件提供了一个拖欠仪表板，使公司能够了解不同财产的拖欠水平并采取必要的行动。该软件还为潜在客户提供虚拟参观，让他们可以参观公寓并在线申请。这种自动化使租赁代理商能够专注于喜欢亲自游览的潜在客户。该公司还使用 AppFolio AI 租赁助手 Lisa 来处理宾客卡、线索和旅游请求，从而释放租赁代理的时间。此外，该公司还使用了智能维护，这是该软件的一项功能，可以监控所有工作订单并决定后续步骤，并在必要时联系首选供应商。
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