End-to-End Data Quality Across the Enterprise for a Top 10 Property and Casualty Insurer
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Precisely Data360
技术栈
- Data Analysis
- Integration Platforms
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
- 分析与建模 - 数据挖掘
适用功能
- 商业运营
- 质量保证
用例
- 监管合规监控
服务
- 系统集成
- 软件设计与工程服务
关于客户
The customer is one of the United States' top 10 underwriters of property and casualty insurance, with millions of customers. The company has a long history and a special focus on leveraging leading-edge technologies to compete in the automobile insurance market. The insurer's operations are supported by legacy systems that have grown significantly over time. As a large corporate entity, the insurer deals with a wide variety of systems and platforms, both old and new, requiring integration and synchronization to ensure smooth operations. The company is committed to maintaining high standards of customer satisfaction and service, while also ensuring compliance with regulatory requirements. With a focus on innovation and growth, the insurer seeks to enhance productivity and apply labor towards more growth-oriented business activities.
挑战
The insurer faced challenges with legacy systems that had grown to tens of millions of lines of source code. These systems needed to integrate with newer open systems, creating a complex environment with numerous information risk points. The insurer required a scalable solution to handle its information-intensive operations, including policy issuance, billing, cash management, and claims processing. Additionally, the insurer needed to support a segregation of duties policy with business rules designed independently of application development teams. Thousands of business rules needed to be authored and maintained, requiring a data analysis solution that was sustainable, flexible, and easy to use. The insurer also needed to quickly codify information integrity rules to match complex regulatory and business requirements, while integrating with existing data formats, platforms, systems, and applications.
解决方案
The insurer selected Precisely Data360 for its expansive variety of analysis types, ease of use, and non-intrusive implementation. Precisely solutions were implemented across application areas, between integrated applications, and throughout enterprise-wide business processes. The solution provides automatic, independent, and continuous assurance of information processed by the insurer's business applications and processes. Precisely analysis detects significant information errors, halting further processing and alerting the appropriate team. Less severe errors may proceed while an investigation ensues. The analysis dashboard provides management with a quick synopsis of execution results, offering insights into operations and trends. Precisely solutions support various business processes, including customer quotation, cash balancing, data warehouses, refunds, bad debt reserves, electronic funds transfer, policy issuance, lockbox, premium balancing, general ledger, cash disbursements, credit card payment processing, and regulatory compliance. The solution scales to equip the insurer with over 10,000 analysis points, ensuring the integrity of millions of transactions daily.
运营影响
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