技术
- 功能应用 - 库存管理系统
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 零售
- 运输
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 系统集成
关于客户
Logistix Worldwide 是一家领先的第三方物流 (3PL) 和分销公司,为照明、办公产品和出版等多个行业的制造商提供服务。该公司的战略总部位于田纳西州,这里是美国 80% 人口的两天送货点,并在洛杉矶、兰乔多明格斯、加利福尼亚州奥克兰和新泽西州爱迪生设有其他设施。许多客户的业务完全位于海外,Logistix 成为这些组织在美国的唯一分支机构。该公司管理所有收货和运输,回复所有客户服务询问,并代表客户提供日常库存管理。
挑战
Logistix Worldwide 是一家领先的第三方物流和配送公司,在为其全球客户群提供近乎实时的订单运输状态和库存水平可视性方面面临着重大挑战。该公司是许多海外客户在美国的唯一办事处,负责管理所有收货和运输、客户服务查询以及日常库存管理。所面临的挑战是要么增加客户支持人员以随时处理呼入的客户电话,要么实施新的软件解决方案,通过互联网安全地向客户提供此信息。此外,随着 Logistix 业务的增长,支持零售商电子数据交换 (EDI) 的需求对于支持现有和新客户变得至关重要。该公司面临着增加 IT 人员和系统或利用软件即服务 (SaaS) 或按需服务提供的 EDI 功能和专业知识的决定。
解决方案
在对可用软件选项和相关成本进行全面评估后,Logistix 于 2004 年选择了 3PL Central 的按需仓库管理解决方案 (WMS) 3PL Warehouse Manager™。这一强大的 WMS 解决方案使 Logistix 能够管理其分销活动并为客户提供能够通过访问实时 24/7 WMS 系统的数据来跟踪其发货和库存。基于网络的解决方案无需安装、维护或更新软件,从而将 IT 开销降至最低,并提供从任何连接到互联网的 PC 对 Logistix 数据的全球访问。在添加 EDI 功能时,Logistix 选择了 SPS Commerce 的基于 Web 的 EDI 服务 SPSCommerce.net,该服务与 3PL Central 的 WMS 系统进行了预接线且经过验证的集成。这使得 Logistix 能够扩展其服务以适应新客户并考虑到某些客户业务的季节性。
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